Production Manager

ServiceMaster Clean of Fraser Valley; Greenfield (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Job summary

A leading restoration services provider in Greenfield is seeking a Production Manager to oversee production crews and ensure customer satisfaction. The role involves managing job assignments, maintaining safety standards, and coaching technicians. Candidates should have experience in the mitigation industry and possess IICRC Certification. Competitive salary and health benefits are offered.

Qualifications

• Proven experience in the mitigation industry.
• Strong understanding of safety guidelines and ability to enforce them.
• Ability to coach and train teammates for growth.

Responsibilities

• Manage customer satisfaction throughout production.
• Oversee production aspects, including inventory and equipment maintenance.
• Communicate effectively with customers, supervisors, and technicians.

Skills

Experience in mitigation industry

Understanding of safety guidelines

Ability to identify areas of opportunity

Strength in team building

Aptitude with record keeping

Education

IICRC Certification in WRT & ASD

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Production Manager

Perks:

• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages
• Health Benefits
• 401k with Company Match

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

Manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. This is a site-working manager position, and production manager will be leading jobs in the field as needed. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities:

• Managing Customer Satisfaction
• Effectively oversee all aspects production, including inventory and ordering of supplies, managing mitigation techs, coordinating maintenance of equipment and production vehicles
• Identifying areas for improvement and managing relationships with centers of influence
• Coaching and training of technicians, including holding regular safety meetings
• Ensure all jobs follow required insurance SLA's
• Coordinate on-call schedule
• Communicating and managing customer concerns with GM/Owner effectively
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications:

• Experience in mitigation industry
• Understanding of safety guidelines and ability to manage them
• Aptitude with record keeping, recording information and communication
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates
• IICRC Certification in WRT & ASD required