Production Manager

IDEMIA; Exton (PA); On-site; USD 90,000 - 140,000; Full time

Job summary

IDEMIA in Exton, PA is hiring a Production Manager to lead multi‑shift manufacturing, enforce lean tools, and drive safety, quality and productivity. You will guide supervisors, coordinate with planning, engineering and maintenance, and ensure operational targets are met through structured problem solving and continuous improvement.

The role requires 5–7 years in lean manufacturing with a Bachelor’s degree in engineering or related field, plus strong communication and leadership skills to

Qualifications

• 5–7 years in lean manufacturing in a managerial, multi-shift role.
• Bachelor’s degree in Engineering or manufacturing operations related.
• Strong written and oral communication and conflict resolution skills.
• Strong interpersonal skills and ability to inspire associates.
• Willingness to learn and develop new methods.
• Root cause analysis, problem identification, and resolution skills.
• Ability to distinguish visual defects in production processes.

Responsibilities

• Understand and disseminate the plant direction and goals using World Class Manufacturing tools.
• Manage daily production and delivery operations personally or through supervisors.
• Schedule, plan and control production activities to ensure quality and efficiency.
• Collect and report line status related to customer satisfaction and goals.
• Collaborate with Director of Operations on goal setting.
• Coordinate with Planning, Engineering, and Maintenance to schedule machinery maintenance.
• Investigate customer complaints and implement corrective actions.
• Assist in hiring, training, evaluations, and disciplinary actions.
• Act as resource and trainer in problem solving and root cause analysis.
• Foster positive relationships and address employee concerns.
• Oversee health, safety and regulatory compliance.
• Investigate work incidents and ensure proper notifications.
• Ensure documentation and protocols are followed.

Skills

Lean Manufacturing

Multi-shift Oversight

Leadership / Supervisory

Process Improvement

Production Planning

Root Cause Analysis

Education

Bachelor's degree in Engineering

Job description

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Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places - at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

Overview: This position is responsible for the management of production activities and team members. Ensure production performance levels are met and standards are being followed in accordance with established procedures. Provide an environment of continuous improvement to production processes that result in advances in safety, quality, delivery, productivity and reduced costs. Support production supervisors in continual improvement by acting as a resource in applying and ultimately teaching problem solving skills and meeting facilitation skills by using established management control and production communication tools.

Key Missions

• Understand, embrace and disseminate the plant's direction and goals in World Class Manufacturing through the application of the lean tools such as 5S, TPM, Six Sigma and Setup Reduction.
• Manages the daily production and delivery operations of the Plant personally or through subordinate supervisors.
• Schedules, plans and controls production activities, including the supervision of Plant Supervisors and production employees and drivers, in order to ensure continuous and efficient production in appropriate quantity and quality
• Collect and report to the production lines the current status of the lines in regards to customer satisfaction, company objectives or goals, process quality data and equipment reliability.
• Collaborate with Director of Operations on production goal setting.
• Coordinate with the Planning, Engineering, and Maintenance Departments to schedule machinery maintenance to keep the Smart Card Department operates reliably and efficiently.
• Investigate customer complaints and make recommendation regarding corrective actions to be implemented while limiting reoccurrences.
• Assists in the hiring, training, evaluating and development as well as handling disciplinary actions as indicated, personally or through Plant Supervisors
• Act as a resource and trainer in the application of various problem solving, root cause analysis and corrective action skills.
• Fosters positive working relationships, and responds proactively to employee concerns or problems
• Oversees compliance and enforces adherence to health and safety and other Company and/or regulatory programs
• Investigates, and/or oversees the investigation of work related incidents, accidents and injuries
• Ensures appropriate documentation and notifications are prepared and all protocols are followed.

Profile & Other Information

• 5-7 years related experience in a lean manufacturing environment in a manager role overseeing multi-shift production manufacturing process
• Bachelor's degree in Engineering or manufacturing operations related
• Strong written and oral communication and conflict resolution skills
• Strong interpersonal skills; able to inspire and motivate associates
• Willingness to learn and develop new methods and/or processes
• Root cause analysis, problem identification, and resolution skills
• Ability to distinguish visual defects (created or received into production processes)

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we're transforming, fast, to stay a leader in a world that's changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies