Production Leader, 5-Crew Field Operations

The Brothers that just do Gutters; Norwood (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Free uniforms

Advancement opportunities

Paid time off

Training & development

Job summary

The Brothers That Just Do Gutters is expanding its production leadership in Norwood, MA. This Production Manager will oversee installation calendars for five crews, coordinate daily scheduling, and ensure efficient, high-quality customer service from sale to completion.

You will lead field teams, enforce standards, and collaborate with Sales to streamline handoffs, aiming to reduce backlog and improve overall operational performance.

Qualifications

• Experience managing field teams or logistics operations.
• Strong organizational and scheduling ability.
• Comfortable making decisions and enforcing standards.
• Excellent written and verbal communication skills.
• Calm under pressure with high attention to detail.
• Comfortable using scheduling software.

Responsibilities

• Own and manage the installation schedule for 5 crews.
• Plan daily and weekly job flow to maximize efficiency.
• Coordinate material readiness and job sequencing.
• Ensure backlog stays controlled and predictable.
• Manage and hold accountable 5 installation crews.
• Enforce job standards, safety, and quality expectations.
• Address performance issues directly and professionally.
• Protect company reputation through clear communication.
• Conduct job reviews and spot quality checks.
• Improve production systems and workflows.
• Identify recurring issues and implement process improvements.
• Work closely with Sales to ensure clean handoffs.
• Serve as primary contact for customers from sale to completion.
• Confirm install timelines and expectations.
• Proactively communicate delays or schedule changes.
• Resolve job concerns calmly and professionally.

Skills

Field leadership

Organizational skills

Scheduling

Decision making

Communication

Calm under pressure

Attention to detail

Technology fluency

Job description

The Brothers That Just Do Gutters is expanding its production leadership in Norwood, MA. This Production Manager will oversee installation calendars for five crews, coordinate daily scheduling, and ensure efficient, high-quality customer service from sale to completion.

You will lead field teams, enforce standards, and collaborate with Sales to streamline handoffs, aiming to reduce backlog and improve overall operational performance.