Production Lead

The Cheesecake Factory Incorporated; Rocky Mount (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

The Cheesecake Factory Incorporated in Rocky Mount, NC is seeking a Production Lead to oversee the production area. You will ensure the highest quality products are produced and manage a team to meet production schedules effectively.

Ideal candidates will have experience in manufacturing or food handling, be adaptable and service-oriented. This position requires a flexible schedule, third-shift availability, and proficiency in both English and Spanish is preferred.

Qualifications

• Must have a flexible schedule and be able to work 3rd shift.
• Ability to lift up to 50 lbs.
• Strong understanding of GMP and People Safety policies.

Responsibilities

• Lead production work area with or without direct supervision.
• Responsible for attainment of projected yields and product quality.
• Collaborate with QA to ensure product meets specifications.
• Conduct regular safety and housekeeping inspections.

Skills

Service Oriented

Problem Solving

Adaptability

Improvement Focused

Communication Skills

Tools

Basic hand tools

Microsoft Office

Job description

Position Overview:

You may know us for our delicious cheesecakes… for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” 12 years in a row! What you may not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.

The Production Lead takes ownership to ensure that the highest quality products are produced. The Line Lead provides support to Production Supervisors by leading and achieving business goals through superb people leadership on the shop floor, with responsibility for product safety, product quality, cost management, work safety, and compliance. The Lead is also responsible for executing production schedules.

You’ll thrive in this position if you are:

• Service Oriented: you’re a people person who effortlessly provides exceptional support whether it be over the phone or in person.
• A Skilled Problem Solver: you take action and think outside the box to find solutions and extend the application of your resources.
• Adaptable: you’re at ease in a fast‑paced environment and are able to effortlessly change direction when priorities shift, learning to perform new tasks as required for business needs and willing to work various shifts and extended hours if necessary.
• Improvement Focused: you never turn off the thought “how can I do this better or faster?”.

Here’s more of what you’ll get to do:

• Lead production work area with or without direct supervision.
• Support the supervisor with monitoring performance and attendance of team members and escalates if disciplinary action is needed.
• Responsible for attainment of projected yields and the timely and cost‑effective manufacture of products and safe and sanitary conditions through effective monitoring, supervision and coordination of assigned equipment and personnel.
• Responsible for properly handling waste and accurately documenting data relative to waste disposal.
• Responsible for issuing directives for optimum utilization of all assigned personnel and equipment on the production line.
• Ensure team members’ understanding of Product.
• Create crewing and rotation schedules under the supervisory of Production Supervisors.
• Inspect machines and equipment to ensure specific operational performance and optimum utilization.
• Ensure that necessary ingredients, supplies, tools, equipment, and documentation are available for the next product run.
• Collaborate closely, in a positive manner, with QA to assure the product meets all specifications. Reports to appropriate QA and Management if a change is needed to improve product quality.
• Review Safety and Housekeeping on a regular basis and communicate areas of opportunity to employees. Is proactive in these areas and takes “real time” action to correct Safety and Housekeeping issues.
• Lead and champion the 5s program for his/her.
• Maintain shift‑to‑shift relationships by communicating with each shift supervisor before the shift change to determine production needs and priorities. Conduct a short changeover meeting with the oncoming Lead to apprise him/her of operational status.
• Ensure that new team members know their responsibilities and tasks and are trained and certified in all procedures.
• Coordinate team members meals and breaks.
• Study production schedules and estimate worker hour requirements for completion of job assignment.
• Complete and report all accidents in the production area, even if it is a minor incident.
• Explain company policies to team members and enforce safety regulations.
• Compile required reports regarding regular inspections, sanitation violations, and steps taken to resolve deficiencies.
• Lead by example by communicating in a positive, respectful and collaborative manner. Coach and help team members to excel in their assigned tasks. Exemplify our culture of inclusiveness, dignity, respect, and fun!

What we require:

• Must have a flexible schedule and be able to work 3rd shift.
• Must be PQG (Product, Quality, Guarantee).
• Manufacturing or Food Handling industry knowledge.
• Ability to read and understand Product Specifications.
• Being able to lift up to 50 lbs.
• Industrial Technical or Machinery experience.
• Basic hand tool knowledge.
• Basic computer skills including Outlook and Microsoft Office.
• Strong understanding of GMP (Good Manufacturing Practices) and People Safety policies.
• Strong verbal and written communication skills.
• Ability to read, write and communicate in English and Spanish is preferred.

We are an E‑Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodation to job applicants with disabilities.