Production Floor Supervisor — Lead, Flow & Safety

1-800-FLOWERS.COM, Inc.; Medford (OR); On-site; USD 30,000 - 39,000; Full time

Job summary

1-800-FLOWERS.COM, INC. is seeking a Supervisor to lead hourly teams across assigned production areas, ensuring safe, high-quality, and on-time output. The role involves staffing, coaching, and enforcing standard work while maintaining accurate records.

You will directly supervise Crew Leaders and Team Leaders, manage bottlenecks, participate in incident investigations, and collaborate with Maintenance and Planning to meet daily goals. Weekend/overtime may be required.

Qualifications

• 2–3 years of supervisory or leadership experience.
• Strong leadership and ability to provide constructive feedback.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with computers and operational systems.
• Ability to lift up to 30 pounds.
• Comfortable in a production/warehouse environment with exposure to dust, allergens, varying temperatures, loud noise, and occasional fumes or chemicals.
• Flexibility to work weekends and overtime.
• Ability to work in a safety-sensitive role with pre-employment and ongoing drug testing.

Responsibilities

• Own daily staffing within assigned room/area(s) and adjust labor to match demand.
• Provide directions to Crew Leaders and Team Leaders and ensure standard work is followed.
• Maintain a strong floor presence and optimize flow by addressing bottlenecks and labor balance.
• Lead first-level response for issues and support root-cause analysis.
• Maintain daily/weekly administrative routines such as production tracking and accurate inputs.
• Provide performance coaching and deliver PDR input according to site leadership model.
• Initiate and document corrective actions and coordinate with HR and leadership.
• Enforce safety, food safety/SQF, and sanitation requirements and report hazards.
• Participate in incident investigations and ensure proper reporting.
• Coordinate with Maintenance for equipment issues and escalate repairs as needed.
• Coordinate with Materials/Planning to ensure lines have what they need and verify timecards.
• Performs other duties as assigned.

Skills

Staffing management

Team leadership

Performance coaching

Safety compliance

Timekeeping

Communication

Education

High school diploma

Associate's degree or relevant work experience

Tools

Computers

Operational systems

Job description

1-800-FLOWERS.COM, INC. is seeking a Supervisor to lead hourly teams across assigned production areas, ensuring safe, high-quality, and on-time output. The role involves staffing, coaching, and enforcing standard work while maintaining accurate records.

You will directly supervise Crew Leaders and Team Leaders, manage bottlenecks, participate in incident investigations, and collaborate with Maintenance and Planning to meet daily goals. Weekend/overtime may be required.