Production Development Manager

Toll Brothers; Washington (Washington County); On-site; USD 85,000 - 115,000; Full time

Job summary

Toll Brothers, America’s leading luxury home builder, seeks a Production Development Manager to join our Fort Washington, Pennsylvania corporate office. You will be an expert in instructional design, managing the end-to-end development of training content and delivery across traditional and online programs.

You will lead cross‑department initiatives, write compelling instructional copy, mentor trainers, and ensure courses meet brand standards while adopting new technologies.

Qualifications

• Bachelor’s degree in Instructional Design, Construction Management, or Communications.
• 7+ years in instructional design and/or curriculum development for synchronous and asynchronous curricula.
• 5+ years of training facilitation experience.
• Ability to travel 40% of the time.
• Graduate degrees preferred; experience in residential real estate/homebuilding is a plus.

Responsibilities

• Enhance curriculum for traditional instructor-led and online programs, learning aids and other materials.
• Lead project meetings, manage plans within budgets and timelines, and develop materials from SME inputs.
• Foster a collaborative training environment and grow learning presence in Production and Customer Care teams.
• Recommend changes to courses and instructional methods to boost adoption and impact.
• Analyze courses to ensure Toll Brothers brand standards and positive learner outcomes.
• Stay current with emerging instructional technologies and advise on adoption.
• Conduct training-the-trainer sessions for trainers and Production leaders.

Skills

Teamwork

Communication

Training delivery

Problem solving

Continuous learning

Education

Bachelor’s degree in Instructional Design/Construction Management/Communications

Graduate degrees preferred (Real Estate Development/Engineering etc.)

Job description

Job ID 25307
Location Toll Brothers - Fort Washington, Pennsylvania 19034 United States
Category Other - Other
Percentage Travel Required 40%
Education Required Bachelor's Degree
Job Type Full Time

Join an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers , America’s leading luxury home builder, seeks a Production Development Manager to join our division based at our corporate office in Fort Washington, Pennsylvania.

What is the opportunity?

The Production Development Manager will be an expert in instructional design. This position will manage
the strategic initiative from project management and content development to end-user delivery. They will
work across the department to create innovative educational content using sound instructional design
methodologies and effective project management skills to increase the success of the production and
customer care organization.

What are the primary responsibilities?

• Enhance our existing curriculum of instructional materials for traditional instructor-led courses and online programs, learning aids and/or other programs as needed
  • Write effective copy, instructional text, audio scripts and video scripts
  • Know how to connect with the audience
  • Brainstorm creative and innovative instructional design strategies
• Lead project meetings, prioritize, resolve conflicts, and manage project plans in accordance with the National Production teams' budgets and timelines Develop materials for courses based on information provided by subject matter experts to create impactful training content
• Research and identify ways to foster a collaborative training environment and grow the Production and Customer Care teams' learning presence
• Recommend changes to existing courses, including technology or instructional methods, to achieve
  increased adoption of the material
• Continuously analyze courses to ensure they meet Toll Brothers brand standards, achieve positive reviews, and elicit behavior changes
• Remain aware of all emerging instructional technologies and make recommendations about when to adopt
• Conduct training-the-trainer classes for trainers/Production leaders to deliver consistent high-level training

This is an excellent opportunity to join one of the nation's most respected Fortune 500 companies!

Qualifications

Does this describe you?

• Teamwork: ability to work well in a team environment, as well as independently, to meet deadlines
• Communication: Superior interpersonal, writing, and communication skills with all levels of our
  organization, and exhibits a strong ability to organize ideas clearly and concisely
• Training delivery: Professional and engaging for all learners, virtually and in person
• Problem-solving: ability to solve problems with minimal supervision and balance multiple projects while working constructively in a team environment
• Continuous learning: demonstrates a strong interest in growth and knowledge transformation with a genuine interest in supporting learners with a wide range of skills and abilities

Do you have these qualifications?

• Bachelor’s degree, preferably in Instructional Design, Construction Management, or
  Communications
• 7+ years in instructional design and/or curriculum development for synchronous and asynchronous curricula
• 5+ years of previous training facilitation experience
• Ability to travel 40% of the time
• Preferred:
  • We seek candidates with graduate degrees (preferably in relevant fields such as Real Estate Development, Construction Management, Engineering, etc.)
  • Experience or internships within residential real estate/homebuilding

We offer an excellent benefits package, including comprehensive medical/dental, 401(k), discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.