Production Designer, Healthcare Forms

Ricoh USA, Inc.; Lexington (KY); Vor Ort; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K plan

Tuition assistance

Paid vacation

Paid holidays

Zusammenfassung

Ricoh USA, Inc. is seeking a Production Designer to support a large healthcare account. You will create clear, consistent print materials, work directly with customers, and ensure designs align with production capabilities and brand standards.

This role offers opportunities to develop expertise in healthcare documentation, print production, and customer-facing design within a collaborative team environment.

Qualifikationen

• 1+ year of graphic design, production design, or related creative experience.
• Customer service experience with professional communication.
• Experience creating print-ready files using Adobe Creative Suite with InDesign proficiency.

Aufgaben

• Follow Ricoh Service Excellence performance requirements.
• Collaborate with customers to understand project requirements and provide design guidance.
• Design and update healthcare forms and print materials using templates and specs.
• Translate requests into production-ready files.
• Prioritize design queue and meet deadlines.
• Coordinate with production teams to ensure feasible, cost-efficient production.

Kenntnisse

Graphic design

Production design

Customer service

Adobe InDesign

Adobe Creative Suite

Ausbildung

Associate degree

Tools

Adobe InDesign

Adobe Creative Suite

Jobbeschreibung

Job Description

Production Designer (Healthcare Forms) Position Profile

Ricoh is seeking a Production Designer to join our growing team supporting a large healthcare account. This role is ideal for a designer who enjoys creating clear, consistent, and functional print materials while collaborating directly with customers and production professionals.

The Production Designer will manage a queue of customer requests, develop healthcare forms and related print materials using established design standards, and help ensure projects are produced efficiently and cost effectively. Success in this role requires strong attention to detail, excellent customer communication skills, and the ability to balance design quality with production requirements.

This position offers an opportunity to develop expertise in print production, healthcare documentation standards, and customer-focused design solutions within a collaborative team environment.

Job Duties And Responsibilities

• Follow RICOH Service Excellence performance requirements.
• Partner directly with customers to understand project requirements and provide design guidance within established standards.
• Design and update healthcare forms and other print materials using approved templates and design specifications.
• Translate customer requests into clear, accurate, production-ready files.
• Manage and prioritize an active queue of design requests while meeting established deadlines.
• Collaborate with production teams to ensure designs align with printing capabilities, efficiency requirements, and cost-effective production methods.
• Review proofs and coordinate with print production personnel to ensure quality and accuracy.
• Maintain consistency across forms and printed materials by adhering to established brand and document standards.
• Support continuous process improvements and contribute to a positive customer experience.
• Perform other duties as assigned.

Qualifications (Education, Experience And Certifications) Required

• 1+ year of graphic design, production design, or related creative experience.
• Customer service experience with the ability to communicate professionally and effectively.
• Experience creating print-ready files using Adobe Creative Suite with established competency in InDesign.

Preferred

• 2+ years of graphic design or production design experience.
• Experience supporting print, copy, or production environments.
• Experience working with templates, standardized documents, forms and brand guidelines.
• Experience with web-to-print or online ordering systems.
• Experience working in healthcare, regulated industries, or other detail-oriented environments.

Knowledge, Skills And Abilities

• Proficiency in Adobe Creative Suite, particularly Adobe InDesign.
• Strong layout, typography, and document design skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to follow established design standards while adapting solutions to customer needs.
• Strong customer service and communication skills.
• Effective organizational and time-management skills with the ability to manage multiple projects simultaneously.
• Proficiency with Windows, Microsoft Office, and Google Workspace applications.
• Portfolio or design samples demonstrating design competency, consistency, and attention to detail.
• Understanding of print production processes and file preparation preferred.

Working Conditions, Mental and Physical Demands

• Work is performed in a professional office environment with standard lighting, ventilation, temperature, and noise levels.
• Position requires the ability to interpret, comprehend, and apply detailed information, instructions, and established procedures while managing multiple priorities and customer requests.
• Regular communication with customers, team members, and production personnel is required to gather requirements, provide updates, and ensure accuracy throughout the design and production process.
• Work assignments are varied and require strong attention to detail, organization, problem-solving, and time management skills.
• Position is primarily sedentary and requires extended periods of computer-based work using design and office software applications.
• Occasional walking, standing, bending, reaching, lifting, or carrying items weighing up to 10 pounds may be required (e.g., paper samples, proofs, files, and printed materials).
• Requires regular use of a computer, keyboard, mouse, and other standard office equipment, along with the visual acuity necessary to review layouts, proofs, and detailed design elements.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, skills, efforts, or working conditions associated with the role.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 8584

Job Category : Service Delivery

Posting Date : 2026-09-30T12:29:51+00:00

Degree Level : Associate Degree

Job Schedule : Full time

Locations : Lexington, KY, United States

Driving requirements : Personal Vehicle

Sign-on Bonus : No