Production Data Engineer — Hybrid, Platform Reliability

Charles Schwab; Southlake, Austin (TX, TX); Hybrid; USD 140,000 - 145,000; Full time

Benefits offered by this job

401(k) with company match and Employee

Stock purchase plan

Paid vacation and volunteering

28-day sabbatical after 5 years

Paid parental leave and familyBuilding

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab is hiring a Production Support Data Engineer to support the cloud data and analytics ecosystem. This onsite hybrid role spans Southlake, TX and Austin, TX, focusing on reliable data platforms and proactive incident response.

You’ll lead operational support for data platforms, automate processes, and ensure data availability with cross-functional collaboration. Hybrid work with on-call rotations is included.

Qualifications

• 7+ years of hands-on production support experience in a data warehousing environment.
• 3+ years supporting ETL workloads, Informatica IDMC or IICS preferred.
• 3+ years supporting data and analytics applications in Google BigQuery on GCP or similar platform.
• Experience with Splunk, Remedy, Jira or equivalents for issue tracking and monitoring.
• Proven ability to lead production support with analytical thinking and troubleshooting to restore service.
• Experience establishing operational standards, documentation, and support processes.

Responsibilities

• Lead operational support for enterprise data platforms and large-scale batch workloads.
• A nalyze and resolve production issues, improve automation and platform resilience.
• Drive production readiness, releases, incidents, and operational change.
• Collaborate across data engineering, platform, business and external teams to improve data availability and service reliability.
• Build scalable support standards, enhance monitoring and preventive controls.
• Join an on-call rotation, including evenings, weekends, and holidays.

Skills

Production support

Data warehousing

ETL workloads

Informatica IDMC

Informatica IICS

Google BigQuery

GCP

Splunk

Remedy

Jira

Data availability

Education

Bachelor’s degree in computer science, engineering, or a related field

Tools

Control-M

AutoSys

Linux

shell scripting

SQL

Airflow

Pub/Sub

Job description

Charles Schwab is hiring a Production Support Data Engineer to support the cloud data and analytics ecosystem. This onsite hybrid role spans Southlake, TX and Austin, TX, focusing on reliable data platforms and proactive incident response.

You’ll lead operational support for data platforms, automate processes, and ensure data availability with cross-functional collaboration. Hybrid work with on-call rotations is included.