Production Crew Chief

SERVPRO of Paramus; Pompton Lakes (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

SERVPRO of Paramus is seeking a Production Crew Chief to lead restoration projects and deliver excellent service. As the front-line representative of the SERVPRO brand, you will supervise production technicians, coordinate workflows, and ensure safety and quality on site.

The role requires strong communication, basic math, and physical ability to lift and move equipment. A high school diploma is required with preferred IICRC certifications, and the position offers full-time hours with

Qualifications

• Effective written and oral communication.
• Basic math skills required.
• Experience in cleaning/restoration preferred.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards and establish control measures to ensure safety of occupants and workers.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects.

Skills

Communication

Mathematics

Stamina

Education

High school diploma/GED

IICRC certifications preferred

Job description

• IICRC certifications preferred

SERVPRO® of Paramus Production Crew Chief

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new production crew chief. As a new production crew chief at SERVPRO of Paramus, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The production crew chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary

Pay Rate

$18-$25/hour based on experience, with possibility of overtime pay and increases based on merit.

SERVPRO® of Paramus is an EOE M/F/D/V employer.

Job Type: Full-time

Salary: $18.00 - $25.00 per hour

Benefits

• 401(k)
• Health insurance
• Paid time off

Schedule

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekend availability

Work Location: In person

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.