Production Coordinator I

Setpoint Integrated Solutions, Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A technical services provider in Houston is looking for a Production Coordinator I to perform administrative functions related to service operations and ensure that products meet customer requirements. Responsibilities include data entry, coordinating field service, processing invoices, and maintaining communication with vendors and customers. Candidates should have a high school education, basic bookkeeping knowledge, and strong organizational skills. The position offers a dynamic work environment with limited travel requirements.

Qualifications

• Solid understanding of basic bookkeeping and accounts receivable principles.
• Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s).
• Demonstrate understanding and compliance with quality standardization procedures.

Responsibilities

• Perform data entry for service work and ensure timely execution.
• Coordinate field service and schedule Safety Council training for technicians.
• Input purchase orders for materials and communicate with vendors about delivery.
• Process invoices and distribute them through various channels.

Skills

Time-management

Detail-oriented

Self-motivated

Highly organized

Oracle competency

Education

HS Education or GED equivalent

Job description

Job Summary

To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer’s purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel.

Primary Duties & Responsibilities

• Data entry for service work and engineered product with attention to detail and timely execution
• Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
• Input purchase orders for materials required to complete orders and issue POs to vendors
• Routinely communicate with vendors to monitor delivery dates
• Communicate with the customer any unforeseen delays or issues with the field service order
• Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
• Release appropriate lines for invoicing and attach proof of delivery to sales order
• Process invoices and distribute them via mail, email, or customer portal
• Enter Field Service Report hours into ADP daily
• Enter hours onto Field Service Man Hour Tracking Spreadsheet
• Approve time for all technicians and temps on ADP for each pay period
• Update Contract Labor report weekly and send to corporate
• Perform other administrative duties as required

Positional Requirements & Qualifications

• Education & Experience:
• HS Education or GED equivalent
• Solid understanding of basic bookkeeping and accounts receivable principles
• Skills & Abilities:
• Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
• Successful completion of shop orientation hours for assigned product vertical(s)
• Demonstrate understanding and compliance with all applicable quality standardization procedures
• Successful completion of Technical 101 training for assigned product vertical(s)
• Successful completion of the Customer Service Soft Skills training class
• Successful completion of the Production Coordinator I learning path in LinkedIn Learning
• Successful completion of the level I written test for assigned product vertical(s)
• Oracle competency
• Effective time-management
• Detail-oriented
• Self-Motivated
• Highly organized
• Must be able to travel and have a clear driving record in accordance to company driving guidelines
• Clear background check and drug/alcohol screening

Essential Physical Functions

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking