Production Coordinator - HVAC Industry

Metamorphosis Financial Inc- DBA AFFORDABLE HEATING AND AIR; California; Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) Plan

Referral program

Growth opportunities within a team

Zusammenfassung

Metamorphosis Financial Inc- DBA AFFORDABLE HEATING AND AIR is seeking a Production Coordinator to support the production management team and ensure our customers and installation crews receive top-quality service and workmanship.

The role requires at least 3+ years in production administration within HVAC, construction, or plumbing, plus strong organization and communication skills. ServiceTitan experience is a plus, and proficiency in Word, Excel, and Google Sheets is expected.

Qualifikationen

• 3+ years of production administration experience in HVAC, construction, or plumbing.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Ability to problem-solve and manage multiple priorities effectively.
• ServiceTitan experience is a huge plus.
• Proficiency with Microsoft Word, Excel, and Google Sheets.

Aufgaben

• Oversee daily SOP compliance for installation crews
• Handle warranty issues, resolve client concerns, and ensure proper documentation in a professional manner
• Verify customer payments and rebates with the administrative team prior to scheduling jobs
• Manage all HERS testing and permits, including communication and coordination with cities, vendors, and customers
• Confirm installers have the proper materials and equipment for each job
• Communicate daily with crews, customers, and office staff to help keep projects on track
• Provide excellent customer service and confirm installation schedules

Kenntnisse

Organizational skills

Multitasking

Communication

Customer service

Problem solving

Tools

ServiceTitan

Microsoft Word

Microsoft Excel

Google Sheets

Jobbeschreibung

Job Description

Join a Woman Owned - Fast-Growing, Customer-Focused HVAC Company!

We are looking for a highly organized, detail-oriented Production Coordinator to support our production management team and help ensure our customers and installation crews receive top-quality service and workmanship.

If you thrive in a fast-paced environment, enjoy problem-solving, and want to grow with a company that values professionalism, accountability, respect, and family - we want to hear from you!

What You'll Do

• Oversee daily SOP compliance for installation crews
• Handle warranty issues, resolve client concerns, and ensure proper documentation in a professional manner
• Verify customer payments and rebates with the administrative team prior to scheduling jobs
• Manage all HERS testing and permits, including communication and coordination with cities, vendors, and customers
• Confirm installers have the proper materials and equipment for each job
• Communicate daily with crews, customers, and office staff to help keep projects on track
• Provide excellent customer service and confirm installation schedules

What We're Looking For

• 3+ years of production administration experience in HVAC, construction, or plumbing
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Ability to problem-solve and manage multiple priorities effectively
• ServiceTitan experience is a huge plus
• Proficiency with Microsoft Word, Excel, and Google Sheets

What We Offer

• Competitive salary + performance bonuses
• Health Insurance
• 401(k) Plan
• Referral program
• Growth opportunities within a supportive team environment
• A company culture focused on professionalism, accountability, respect and family