Production Coordinator, Gift Services

Inside Higher Ed; Tallahassee (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Total rewards package

Career development opportunities

Job summary

A leading educational institution in Tallahassee is seeking a Production Coordinator for Gift Services. The candidate will manage workflow, ensure data integrity, and oversee various departmental tasks. Responsibilities include training staff, conducting audits, and maintaining donor confidentiality. A bachelor's degree and two years of fiscal experience are required. This is a full-time role within a vibrant academic environment fostering creativity and advancement.

Qualifications

• Requires bachelor's degree and two years of experience in a fiscal environment.

Responsibilities

• Coordinate workflow in Gift Services to ensure integrity and management of advancement information.
• Train Gift Specialists and oversee accuracy and productivity.
• Perform data reconciliation and audits for accuracy.
• Field inquiries from department and communicate effectively with stakeholders.
• Protect confidential information and maintain donor records.

Skills

Analytical skills

Communication skills

Attention to detail

Confidentiality

Education

Bachelor's degree

Job description

Job Title

Production Coordinator, Gift Services

Location

Tallahassee, FL

Regular/Temporary

Regular

Full/Part Time

Full-Time

Job ID

62147

Department

FSU Division of University Advancement

Responsibilities

• The Production Coordinator, Gift Services will contribute to the integrity, maintenance and management of advancement information by coordinating workflow in Gift Services for the Foundation and Alumni Association Gift Services, analyzing workflow and making changes as needed for efficiency, analysis of data, reconciling and auditing, and overseeing the accuracy of gift and membership entry. The Production Coordinator is expected to uphold and exemplify the operating practices and mission of the Foundation and Alumni Association Gift Services.
• Ensures that all essential daily department tasks are complete and deadlines are met for both the Foundation and Alumni Association. Coordinates with and provides training to Gift Specialists and plans proactively for volume in processing pipeline. Reviews work of Gift Specialists for accuracy and productivity and provides feedback accordingly. Performs daily reconciliation process with Accounting Department for both the Foundation and Alumni Association. Posts transactions to Accounting’s financial database for both the Foundation and Alumni Association general ledger.
• Reviews and analyzes data for accuracy, logic and relevance. Corrects, as necessary, gift, membership, and event batches entered by Gift Services staff by validating donor, gift, membership, and fund information. Reviews acknowledgement letters and other correspondence. Performs queries and exports/imports in the database.
• Adjusts gifts, memberships, and event registrations. Performs projects as assigned by Senior Director.
• Fields department inquiries. Communicates effectively directly with fundraisers, campus contacts, members, and donors. Corresponds with high level of written and verbal proficiency. Performs trainings for department or campus staff as needed.
• Protects confidential information. Records gifts such as planned gifts and real estate gifts. Maintains knowledge of basic tax code for charitable contributions, as well as guidelines established by the Council for Advancement and Support of Education.
• Maintains information in a variety of formats including network files and digital images. Creates and updates donor database records, records gifts and memberships, edits acknowledgement letters and other donor correspondence as needed to fill production gaps.

Qualifications

Bachelor's degree and two years of experience working in a fiscal environment.

Other Information

Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional advancement services professionals campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.