Associate Director of Student and Alumni Engagement, Student Success Collective/FSU Libraries & UGS

Florida State University, Division of University Advancement; Tallahassee (FL); On-site; USD 55,000 - 73,000; Full time

Job summary

Florida State University, Division of University Advancement seeks an Alumni Engagement professional in Tallahassee to develop and lead campus-wide engagement programs. You will collaborate with Libraries, Undergraduate Studies and donor relations to connect students, alumni, and donors through events, mentorship, and storytelling.

You will steward alumni data, track engagement metrics, and help align outreach with fundraising priorities while managing volunteer leaders and reporting on outcomes

Qualifications

• Bachelor's degree and four years’ experience or an equivalent eight-year combination.
• Driver’s license required.
• Ability to obtain a Florida or Georgia Driver's License.

Responsibilities

• Develop, implement, and manage an alumni engagement plan spanning campus units and programs.
• Lead events and activities that connect students, alumni, donors, and volunteers.
• Oversee alumni data collection, maintenance, and strategic use.
• Coordinate with libraries, UG Studies, and donor relations to align fundraising priorities.

Education

Bachelor's degree

Job description

Job ID: 63400

Full/Part Time: Full-Time

Location: Tallahassee, FL

Regular/Temporary: Regular

Department FSU Division of University Advancement

Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional alumni engagement professionals' campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.

Responsibilities

The position is responsible for developing, implementing, and managing an alumni engagement plan that supports the Division of University Advancement's goals, leverages the advancement infrastructure of the Student Success Collective (SSC), Undergraduate Studies and FSU Libraries and adheres to Council for Advancement and Support of Education (CASE) best practices and metrics. It leads college-wide initiatives that foster meaningful connections among students, alumni, donors, parents, friends and volunteers that contribute to philanthropic priorities. The role also oversees collection, maintenance, and strategic use of alumni data.

Lead the development and execution of a comprehensive alumni engagement plan for FSU Libraries and Undergraduate Studies (UGS), through student and alumni enculturation programming, communications, activities and events. Foster participation in experiential learning, networking, philanthropy, and volunteerism by connecting current students with alumni through mentorship and engagement activities. Partner with FSU Libraries and UGS staff to enhance student-alumni interactions through in-person and virtual events. Plan and execute Unit-led events, including conference receptions, Homecoming activities, and outreach programs, ensuring seamless coordination and impactful experiences for alumni and key stakeholders.

Align alumni engagement efforts with FSU Libraries and UGS fundraising priorities by integrating development goals into outreach programming that supports long-term donor relationships. Collaborate with FSU Libraries and UGS development and DUA donor relations teams to manage stewardship touchpoints that strengthen connections with donors and key stakeholders. Support and manage key FSU Libraries and UGS alumni volunteers, volunteer groups, or advisory boards/councils, partnering with the development team to foster meaningful involvement, engagement and leadership. This may include contributing to agenda development, conducting research and creating events that inspire and empower volunteer leaders. Recommend alumni for volunteer leadership roles and contribute to donor pipeline development through incorporating best practice for discovery, CRM documentation, and recommending potential donors to development colleagues.

Leverage existing DUA programming (e.g., Alumni Affinity Networks, Seminole Clubs, Homecoming activities, Seminole 100 and Alumni Awards) to engage FSU Libraries and UGS alumni and ensure FSU Libraries and UGS colleagues are aware of programming. Support campus-wide alumni engagement by staffing signature and regional events, recruiting alumni volunteers, submitting alumni award nominations, and encouraging Seminole 100 applications.

Curate and amplify compelling stories about FSU Libraries and UGS students, alumni and donors. Respond to alumni inquiries. Partner with FSU Libraries, UGS, and DUA communications teams to develop an alumni communications plan for that complements central DUA outreach to alumni and donors. Effectively convey key updates, news, and engagement opportunities from FSU Libraries, UGS, DUA, and FSU, ensuring meaningful connections to FSU Libraries and UGS alumni. May manage and distribute email campaigns for FSU Libraries and UGS alumni-facing communications. This may include generating content, creating graphics and collaborating with DUA, FSU Libraries, and UGS communications team members to develop email marketing strategy. Extracts data files to upload for email distribution lists. Evaluate alumni engagement communications; provide analytics and marketing reports on all aspects of email communications.

Serve as the alumni data steward for the FSU Libraries and UGS, ensuring compliance with DUA data policies and procedures to maintain accuracy, security and usability, this includes identifying and coding student/alumni participation in key program areas. Analyze alumni demographics and engagement trends to develop targeted in-person and virtual outreach strategies, fostering deeper connections with key alumni segments. Establish and assess relevant metrics to evaluate engagement effectiveness, using data insights to refine strategies and optimize outreach. Recommend new initiatives and engagement opportunities based on alumni and donor feedback, leveraging insights to strengthen relationships and enhance involvement.

Track expenses and process expense reconciliations adhering to FSU and DUA policies and procedures. May develop and manage an alumni engagement budget or other funds at the discretion of FSU Libraries or UGS. May supervisor one full-time staff position. Stay abreast of the changing landscape within higher education impacting alumni engagement. Other duties as assigned.

Qualifications

Bachelor's degree and four years’ experience or a combination of post high school education and experience equal to eight years.

Driver’s License

A valid Florida or Georgia Driver's License or the ability to obtain.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news! Learn more about our university and campuses.

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Considerations

This is an A&P (Administrative and Professional) position.

This position requires successful completion of a criminal history background check.