Production Coordinator Flooring Installation Manager

Floor Coverings International of Downtown Chicago; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading company in the flooring industry is seeking a Production Coordinator to oversee operations from sale to install. This role requires strong organizational skills, clear communication with teams and clients, and a detail-oriented approach to ensure customer satisfaction. Candidates should have 2–5+ years of experience in production coordination, thriving in a dynamic environment with the ability to solve problems swiftly. Join a high-performing team and contribute to delivering a seamless flooring experience in Chicago.

Benefits

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company card for gas & parking

Qualifications

• 2–5+ years in production coordination, construction scheduling, or operations.
• Comfortable using basic software tools (CRM, Asana, Salesforce).
• Highly dependable and calm under pressure.

Responsibilities

• Manage and track jobs from sale to completion.
• Schedule and coordinate installers for each job.
• Communicate with customers regarding install dates.

Skills

Organizational Skills

Problem Solving

Communication

Detail-oriented

Tools

CRM Software

Asana

Salesforce

Box

Job description

Benefits:

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Production Coordinator – Flooring Operations & Installation Manager

Company: Floor Coverings International of Downtown Chicago

Location: Chicago, IL (Downtown + Surrounding Neighborhoods)

Compensation: $55,000 – $70,000 (Base + Bonus)

Type: Full-Time

Own the Chaos. Deliver the Vision.

You’re the person who keeps all the plates spinning — who makes sure the right materials arrive on time, the right installers show up prepared, and our clients are thrilled by how smoothly everything goes.

At Floor Coverings International of Downtown Chicago, we bring the flooring store into our customers’ homes and deliver an elite experience from design to install. We’re now looking for a Production Coordinator who can manage the full post-sale operation: ordering materials, coordinating subcontractors, and ensuring every project installs on time and on budget.

What You’ll Do:

Manage and track all jobs from sale to completion (materials, labor, timing, quality)

Place accurate material orders with our suppliers and verify delivery timelines

Schedule and coordinate installers for each job based on scope and availability

Track installation progress, handle jobsite changes, and adjust logistics as needed

Communicate with customers and keep them informed of install dates and timelines

Solve problems fast — missed deliveries, late crews, material shortages, etc.

Maintain accurate records in CRM/ERP software (e.g., Salesforce, Asana, and Box)

Ensure job closeout: inspections, photos, punch list tracking, and satisfaction surveys

Work closely with sales team and owners to deliver a 5-star experience every time

You Might Be a Fit If You:

Have 2–5+ years in production coordination, construction scheduling, or operations

Thrive in organized chaos and love checklists, schedules, and solving problems

Communicate clearly and confidently — with vendors, customers, and installers alike

Know how to follow up without being micromanaging and hold people accountable

Are comfortable using basic software tools (Box, Asana, Salesforce, and other CRM systems)

Are highly dependable, detail-oriented, and calm under pressure

Understand or are willing to learn basic flooring materials and installation methods

What Success Looks Like:

100% of jobs are completed on-time and within scope

Installers love working with you because you’re always one step ahead

Customers rave about how seamless the process was

The team feels organized, prepared, and proud of what we deliver

What We Offer:

$55,000 – $70,000 base + performance bonus

Health benefits available

Paid time off and holidays

Company card for gas & parking

Team-oriented, family-feel company culture with room to grow

Work with a high-performing, high-standards team that values excellence

Apply Now

This role is perfect for someone who’s ready to own a process, lead from the middle, and be the engine behind customer satisfaction and operational excellence and stand behind a 5 Star Flooring Experience in Downtown Chicago

If you love being the person who “just gets it done,” you’ll thrive here.

Apply today and join Chicago’s highest-rated flooring team.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.