Production Coordinator

Enchanté Accessories; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Enchanté Accessories in New York seeks a Production Coordinator to support the Soft Home team (bedding, sheets, bath) and act as a liaison between overseas factories, internal teams, warehouses, and customers to ensure orders are processed on time.

The role requires excellent organization, attention to detail, and the ability to manage multiple priorities in a fast-paced environment with strong communication across design, sales, and product development.

Qualifications

• Bachelor’s Degree in Logistics, Supply Chain Management or related field.
• Associate’s degree with wholesale imports or related experience; or 2+ years in wholesale imports or related role.

Responsibilities

• Assist in order processing and tracking to ensure on-time delivery.
• Communicate daily with internal and external partners about production status.
• Enter and maintain product, purchase order, and shipment data in internal systems.
• Support sourcing and manufacturing to move products from concept to finalization.
• Coordinate cross-functional activities with design, sales, and product development.
• Monitor overseas factories, freight forwarders, warehouses, and teams for status updates.

Skills

AIMS experience

Trade/export knowledge

US Customs knowledge

Content management

Inventory management

Relationship management

MS Office proficiency

Organizational skills

Verbal & written communication

Education

Bachelor’s Degree in Logistics, Supply Chain Management or related field

Associate’s degree with wholesale imports or related experience; or 2+ years in wholesale imports/related role

Tools

Microsoft Office

Job description

Position Type: Full Time / Onsite 5x a week

Salary Range: 60-70K

Job Department: Soft Home/ Pillows

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Production Coordinator will support the Soft Home team in the development, production, and delivery of products, including bedding, sheets, bath, and other home textile categories. This role serves as a key liaison between overseas factories, internal teams, warehouses, and customers to ensure purchase orders are processed accurately, production milestones are met, and deliveries remain on schedule. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

• Assists in handling order processing, tracking orders, and order follow-up
• Communicate daily with internal/external partners regarding production and delivery information.
• Enter and maintain accurate product, purchase order, and shipment information within internal systems.
• Assist the production team with initial creation from sourcing and manufacturing to the finalized product.
• Cross-functional communication with design, sales & product development
• Communicate daily with overseas factories, freight forwarders, warehouses, and internal teams regarding production status, shipment schedules, and delivery updates.
• Maintain and organize a sample room and sample information records.
• Submit samples on time to the customer for approval.
• Work with EDI requirements.
• Assists in the accounting department in checking invoices/ PL from factories.
• Submit suppliers’ invoices on time to the accounting department for payment weekly.
• Maintaining and updating the forecast chart
• Report on status updates of ongoing projects and tasks.
• Troubleshot challenges with realistic and creative solutions
• Maintain, Document, and implement efficient tracking strategies.
• Data Entry
• Perform related duties as assigned.

COMPETENCIES

• Experience using AIMS is a plus.
• Experience with multinational trade and export is a plus.
• A strong knowledge of U.S. Customs laws and procedures is a plus.
• Experience with content, product & inventory management
• Strong relationship management skills.
• Proficient in Microsoft Suite (Word, Excel, Outlook, and PowerPoint)
• Exceptional Organizational Skills: planning, expediting, prioritizing, managing multiple tasks, and meeting corporate deadlines.
• Ability to work autonomously and effective time management.
• Excellent verbal and written communication skills

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Logistics, Supply Chain Management or equivalent, with wholesale imports or related experience; or an Associate’s degree with 1 year of wholesale imports or related experience; or 2+ years in a wholesale imports or related role.