Production Control Assistant

Flightstar Aircraft Services, LLC; Winston-Salem (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Flightstar Aircraft Services, LLC is seeking a detail-oriented data entry and records specialist for the aerospace maintenance environment in Winston-Salem, NC. You will enter work packages into required systems, audit packages for accuracy, and coordinate with Production, Buyers, and Customer Representatives to maintain up-to-date parts status.

You will manage EMX ERP entries for non-stocked parts, track hours for billable reporting, and assist with expedited parts (AOG/Priority) processing

Qualifications

• Performs data entry in the EMX ERP system for non-stocked parts.
• Conducts technical audits of work packages to ensure accuracy and compliance.
• Maintains clear, accurate documentation and records throughout shifts.

Responsibilities

• Enter work packages into required systems in a timely manner.
• Audit work packages for accuracy and compliance.
• Interface with Production, Buyers, and Customer Representatives for updates on parts status.
• Manage data entry in EMX ERP for non-stocked parts per programs.
• Coordinate off-unit dispositions for timely repairs and returns.
• Monitor and report hours for accurate billable reporting.
• Notify leadership of variances affecting budgets.
• Assist with expedited parts processing (AOG, Priority).
• Collaborate with Planning to add items to work scopes.
• Track ordered parts and resolve procurement delays.
• Ensure documentation control and attach certificates in ERP.
• Coordinate off-unit returns and provide shipping with necessary data.
• Maintain audit logs, scan packages, and file work cards.

Skills

Data entry

Auditing

Attention to detail

Customer service

Multi-tasking

Communication skills

Typing

Tools

EMX ERP

Job description

Accurately enters work packages into required systems on a consistent and timely basis.

Performs technical audits of work packages to ensure accuracy and compliance.

Interfaces with Production, Buyers, and Customer Representatives to maintain continuous updates on aircraft parts status.

Manages data entry into the ERP System (EMX) for non-stocked parts associated with assigned programs.

Coordinates off-unit dispositions to ensure timely repairs and return of components.

Monitors and tracks employee hours clocked to tasks, assisting Program Managers and Line Supervisors with accurate billable hour reporting.

Notifies leadership of variances such as excess man hours or unused materials impacting budgets.

Acts as liaison between NSA and Customers for processing and approval of expedited parts (AOG, Priority).

Collaborates with Planning Department to add engineering items and task additions to work scopes.

Tracks ordered parts daily, coordinating with Purchasers to resolve procurement delays.

Ensures proper documentation control by accounting for paperwork at shift end, attaching material certificates, and updating ERP records.

Coordinates immediate return of off-units removed during maintenance, providing Shipping with required information.

Maintains and updates audit logs, scans completed packages, and files all work cards accurately and promptly.

Prepares completed records (work packages) for customer delivery in compliance with RSQCM.

Provides detailed daily shift turnover reports via email highlighting pending action items.

Supports document control functions within the maintenance work booth, ensuring compliance with SOPs, safety procedures, and use of required PPE.

Works closely with Project Managers to reconcile unused or leftover parts, including RMA requests.

Assists leadership by updating reports, monitoring accuracy of documents, and informing teams of required corrections.

Performs additional duties as assigned.

Above-average organizational skills

Strong customer service aptitude

Effective written and verbal communication

Keen attention to detail and follow-through

Ability to multi-task and prioritize in fast-paced environments

Typing proficiency and technical accuracy

Equal Opportunity Employer
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