Production Control Assistant

Flightstar Aircraft Services, LLC; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Flightstar Aircraft Services, LLC in Jacksonville, FL is seeking a Production Control Assistant to support work booth operations and maintenance documentation workflows. You will audit in-progress and completed maintenance records, enter data, and scan audited copies into archives, creating repair station records for shipped packages.

Responsibilities include data entry in ERP and customer portals, coordinating with Planning to add items to work scope, attaching certificates to work cards, and

Qualifications

• High School Diploma or GED is required; college degree preferred.
• Fluent in English; Spanish a plus.
• Minimum 1 year of relevant aircraft industry experience preferred.
• Proficient in Word, Excel, and Project; able to navigate ERP systems.
• Excellent customer service, communication, and attention to detail; able to multi-task and type.

Responsibilities

• Audit maintenance documentation and enter data accurately.
• Scan audited work packages and create repair station records.
• Attach material certificates to work cards and file documents.
• Coordinate with Planning to add items to work scope; include engineering items and after-hours changes.
• Provide shift turnover and update reports; highlight pending actions.
• Ship completed work packages to customers and upload to customer portals.

Skills

Strong customer service aptitude

Strong communication

Strong attention to detail

Multi-tasking

Typing proficiency

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Excel

Project

Flightstar ERP system

Job description

The Production Control Assistant (PCA) plays a pivotal role in the work booth operations. The PCA audits aircraft maintenance documentation both in-progress and at completion followed by data entry and scanning audited copies into archive. Creates repair station record of a completed work package and ships to the customer. Perform routine and specialized clerical support duties in accordance with standard operating procedures. The Production Control Assistant uses personal computer applications necessary to complete assigned tasks.

Job Duties and Responsibilities

• 1
• Qualified and proficient in all required customer data entry systems and portals.
• 2
• Data enters work packages accurately, in a timely manner, on a consistent basis.
• 3
• Performs audit of work packages for accuracy, in a timely manner.
• 4
• Works in tandem with the Planning Department to add items to the work scope including engineering items and after hours work order changes.
• 5
• Attaches material certificates to work cards.
• 6
• Follows up on work cards needing corrections.
• 7
• Maintains a running tally of audited paperwork.
• 8
• Scans work packages creating repair station record of maintenance.
• 9
• Files work cards and non-routine work cards accurately and in a timely manner.
• 10
• Provides a shift turnover via e-mail daily highlighting any impending action items.
• 11
• Ships completed work packages to customers as needed and uploads work packages in customer systems as required.
• 12
• Key support within maintenance work booth to assist in updating reports, document control and informing Project Manager of needed document corrections.
• 13
• Follows all controlled work booth and safety procedures and wears/uses appropriate safety equipment for the work being performed (as required).
• 14
• Performs other duties as assigned.

Key Interactions

Internal

Departments or Job Titles

Purpose

Maintenance Managers and Supervisor

Other Leads and Employees

External

Businesses or Organization

Purpose

Customer Representatives

Other OpCo employees

Requirements

Position Profile

Required

Level

Academic Qualifications

High School Diploma or GED required, college degree preferred

x

Languages

Must be fluent in spoken and written English. Spanish a plus

x

Special Licenses

NA

Previous Experience

Minimum one (1) year of relevant aircraft industry experience preferred

x

Technical Skills

Position requires proficiency in software applications including Microsoft Word, Excel and Project. Individual will perform daily transactions within Flightstar’s ERP system as well as customer portals

x

Required Skills

x

Strong customer service aptitude

x

Strong communication

x

Strong attention to detail and follow through

x

Multi-tasking techniques and typing proficiency are necessary to perform effectively in the position

x

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.