Production Control Analyst - Electronic Data Processing Operations Technician 3

State of Minnesota; Saint Paul (MN); Híbrido; USD 47.000 - 67.000; Jornada completa

Descripción de la vacante

Minnesota IT Services in Saint Paul seeks a Production Control Analyst to manage (CA-7) batch processing and Appworx workflows, ensuring timely, error-free job execution. You will troubleshoot incidents, collaborate with programmers, and liaise with business partners to keep operations moving smoothly.

The role favors strong problem solving and communication, with a focus on reliable, secure IT services and effective shift leadership within a nontraditional schedule.

Formación

• In-depth knowledge of CA-7 and Report Distribution Systems (RDS) and production control commands.
• In-depth knowledge of IBM Job Control Language (JCL).
• Working knowledge of TSO/ISPF.
• Working knowledge of APPWORX.
• Knowledge of mainframe operator functions.
• Clear and effective communication to facilitate mutual understanding.
• Customer-focused approach with active listening and solution-oriented problem-solving.

Responsabilidades

• Oversee batch processing cycles using CA-7 and Appworx.
• Ensure jobs start on time and complete successfully.
• Troubleshoot incidents and coordinate with application and system programmers.
• Communicate with business partners to maintain operation flow.
• Support shift transitions and document processes for stability.
• Maintain secure, reliable IT services and adhere to policies.

Conocimientos

Customer focus

Communication

Problem solving

Under pressure

Herramientas

CA-7

AppWorx

JCL

TSO/ISPF

Descripción del empleo

Working Title: Production Control Analyst

Job Class: Electronic Data Processing Operations Technician 3

Agency: Minnesota IT Services

• Job ID : 98044

• Location : St. Paul

• Telework Eligible : Yes#LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/30/2026

• Clo sing Date : 11/05/2026

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Enterprise / Production Control

• Work Shift/Work Hours : Evening Shift / 3:00 p.m. - 11:30 p.m.

• Days of Work : Tuesday - Saturday

• Travel Required : No

• Salary Range: $22.72 - $31.99 / hourly; $47,439 - $66,795 / annually

• Job Class Option : Production Contrl/Staging

• Classified Status : Classified

• Bargaining Unit/Union : 207 - Technical/AFSCME

• Work Area : St. Paul

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

This position has a non-traditional work schedule of Tuesday through Saturday, from 3:00 p.m. to 11:30 p.m.

Step into a role where your technical expertise keeps Minnesota’s critical systems running smoothly. As a Production Control Analyst with MNIT, you’ll oversee complex batch processing cycles using CA-7 and Appworx, ensuring jobs start on time, finish successfully, and consistently meet agency service expectations. You’ll troubleshoot incidents, collaborate with application and system programmers, and communicate directly with business partners to keep operations moving without interruption. This position is ideal for someone who thrives in a fast-paced environment, enjoys solving technical challenges, and takes pride in maintaining reliable, high-quality production workflows.

In addition to managing production activity, you’ll help guide administrative processes, contribute to clear documentation, and support smooth shift transitions, adding stability and leadership to the Production Control team. If you have strong CA-7/JCL experience, solid problem-solving skills, and a commitment to secure, dependable IT services, we encourage you to apply.

This position requires an employee to work onsite at 600 North Robert Street , St. Paul, Minnesota at least 50% of the time, with limited telework available. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.

• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.

• Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

• An in-depth knowledge of CA-7 and Report Distribution Systems (RDS), Production Control commands and functions.

• In-depth knowledge of IBM Job Control Language (JCL).

• Working knowledge of TSO/ISPF.

• Working knowledge of Applications Manager (APPWORX).

• Knowledge of mainframe operator functions.

• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.

• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Strongly Preferred Qualifications

• Experience with Automic Workload Automation Application Manager (Appworx) scheduling package.

Preferred Qualifications

• Ability to work under the pressure of uneven work flows, job stream schedules, and hardware downtime

• Excellent communication skills
• Ability to resolve complex technical problems and make on-the-spot decisions.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Checks (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• CJIS Background Check

• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [e-mail] . Please indicate what assistance is needed.