Production Associate II

Covius Services LLC; Phoenix (AZ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Covius Services LLC in Phoenix is seeking a Production Operator responsible for the daily output of time-sensitive mail pieces. The role combines machine operation of digital printing and mailing equipment with manual tasks to ensure accurate, on-time delivery.

The position requires high attention to detail, ability to troubleshoot minor printer issues, and strong collaboration with team members to meet SLAs and maintain quality in a fast-paced warehouse environment.

Qualifications

• High School diploma or equivalent required.
• Experience in print or mail production environment required.
• Ability to repair minor issues with production printers.

Responsibilities

• Repair minor issues with production printers.
• Prepare and verify daily documentation.
• Monitor and meet Service Level Agreements (SLAs).
• Monitor supplies and notify Site Manager when low.
• Print, insert, onsert, and ship direct mail packages with QA.
• Scan and release mailbooks.
• Overtime and weekend work as needed.

Skills

Strong communication

Analytical thinking

Independent worker

Organizational skills

Adaptability

Continuous learning

Diversity & inclusion

Education

High School diploma or equivalent

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This position will be responsible for daily production of critical, time-sensitive mail pieces with a focused emphasis on the timely execution of contractual agreements with our clients. The position will include both machine operation of digital printing and mailing equipment, as well as manual processes as part of the daily requirements of production.

Essential Functions

• Ability to repair minor issues with production printers.
• Ability to repair minor issues with production printers.
• Prepares and verifies all necessary documentation for daily.
• Monitors and executes Service Level Agreements (SLA’s).
• Monitors supplies and notifies Site Manager when supply is low.
• Adheres to all departmental Standard Operating Procedures (SOP’s).
• Prints, inserts, onserts, with 100% Quality Assurance, and shipping of direct mail packages.
• Scans and releases mailbooks.
• Ability to work overtime and weekends if needed.
• Perform other related duties as assigned.

Essential Knowledge, Skills, and Abilities

• Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization.
• Analytical and problem-solving abilities to assess situations, identify issues, and implement effective solutions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Adaptability and flexibility to respond to changing business needs and priorities.
• Commitment to continuous learning and professional development.
• Commitment and ability to cultivate a diverse and inclusive work environment.

Education

High School diploma or equivalent.

Experience

Experience in print or mail production environment required.

Compensation and Benefits

Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401(k)! Compensation: $17.00-$20.67/hour

Working Conditions

This position is based in a warehouse environment and may involve exposure to varying temperatures, noise levels, and physical activity throughout the workday. Work is performed in a fast-paced, industrial setting with frequent movement and interaction with equipment and materials. Use of personal protective equipment (PPE) such as gloves, safety glasses, and steel-toed boots may be required. Employees must follow all safety protocols and procedures to ensure a safe working environment. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. Regular attendance and punctuality are essential to meet business needs and team collaboration. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.

Physical Demands and Activities

While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 50lbs. Prolonged periods of sitting or standing may be required depending on the nature of the work. The employee must be able to safely operate heavy machinery and/or power tools as part of their regular job duties. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen).

Equal Opportunity

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

Additional Information

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Want to Work with Really Great People? The lifeblood of Covius is our people. We are a tight-knit group and we're passionate about what we do. If you thrive on challenges and collaboration, and work hard no matter who is watching, we want to talk to you. At Covius, we believe it's possible to love coming to work. We don't do easy here. Standards are high, and we take pride in exceeding expectations. It's how we've gotten to where we are, and it's how we grow. We are a mid-sized company with a big heart. If you're looking for an opportunity that’s authentic, meaningful and emphasizes living a balanced life, Covius is the place for you.