Doc Mgmt Associate

Covius Services LLC; Madison Heights (MI); On-site; USD 22,041 - 24,796; Full time

Job summary

Covius is seeking a Doc Mgmt Associate in Madison Heights, MI to sort, track, and process incoming mail, enter data with high accuracy, and support quality control and reporting. The role operates in a traditional office environment on-site, with heavy emphasis on confidentiality and timely task completion.

The position requires a High School diploma, proficiency in Microsoft Office and Excel, and familiarity with enterprise management software.

Qualifications

• Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes.
• Experience with Microsoft Office Suite, with focus on Excel.
• Experience in title, mortgage, or financial industry preferred.
• Ability to work well with others and communicate effectively, both verbally and written, in a team environment.

Responsibilities

• Sort, track, and process incoming mail, including scanning counts, daily box counts, and related reporting.
• Enter data from physical mail into the system of record with strong accuracy, including document validation, signature verification, and notation of document markings.
• Maintain daily logs and reports for tracking, billing, reconciliation, production, and accuracy goals.
• Support quality control processes for incoming mail and assist with research or escalation of missing documents or issues.
• Assist with USPS pickup, document storage preparation, supply distribution, printing, and other clerical mailroom tasks.
• Perform minor maintenance on office or mailroom equipment and support special projects such as system testing and procedure updates.
• Move or lift boxes or containers of documents for sorting, scanning, preparation, and processing; weight may be up to 30 lbs.
• Communicate effectively with leadership and team members, escalate issues proactively, and maintain strict confidentiality of financial data.
• Regular and predictable attendance is required.
• Perform other related duties as assigned.

Skills

Communication

Analytical skills

Attention to detail

Team collaboration

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Excel

Enterprise management software

Job description

## Doc Mgmt AssociateApplylocations: Madison Heights, MItime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR101853It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*Covius is seeking an individual with high attention to detail who will assist with opening, prepping, sorting, and data entry of incoming mail in an environment that supports multiple clients.**Essential Functions*** Sort, track, and process incoming mail, including scanning counts, daily box counts, and related reporting.* Enter data from physical mail into the system of record with strong accuracy, including document validation, signature verification, and notation of document markings.* Maintain daily logs and reports for tracking, billing, reconciliation, production, and accuracy goals.* Support quality control processes for incoming mail and assist with research or escalation of missing documents or issues.* Assist with USPS pickup, document storage preparation, supply distribution, printing, and other clerical mailroom tasks.* Perform minor maintenance on office or mailroom equipment and support special projects such as system testing and procedure updates.* Move or lift boxes or containers of documents for sorting, scanning, preparation, and processing; weight may be up to 30 lbs.* Communicate effectively with leadership and team members, escalate issues proactively, and maintain strict confidentiality of financial data.* This position will have KPI metrics based on the number of tasks completed as well as the ability to maintain an acceptable error rate.* Regular and predictable attendance is required.* Perform other related duties as assigned.**Essential Knowledge, Skills, and Abilities*** Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization.* Analytical and problem-solving abilities to assess situations, identify issues, and implement effective solutions.* Ability to work independently and collaboratively in a fast-paced environment.* Strong organizational skills with attention to detail and the ability to manage multiple priorities.* Adaptability and flexibility to respond to changing business needs and priorities.* Commitment to continuous learning and professional development.* Commitment and ability to cultivate a diverse and inclusive work environment.**Education*** High School diploma or equivalent**Compensation*** **Compensation: $16.00-$18.27/hr****Application Guidelines:**For best consideration, please submit your resume and application materials by \_\_\_\_\_\_\_\_\_\_\_. Review of applications will begin immediately.**Experience*** Experience with Enterprise management software with a proven ability to quickly learn its use, function and processes.* Ability to work well with others and communicate effectively, both verbally and written, in a team environment.* Experience with Microsoft Office Suite, with focus on Excel.* Experience in title, mortgage, or financial industry preferred.**Working Conditions**This position is based in a traditional office environment. Employees are expected to work on-site during standard business hours and maintain a professional demeanor in a collaborative setting. Work is performed in a climate-controlled office with standard lighting and noise levels. Regular attendance and punctuality are essential to meet business needs and team collaboration. Occasional overtime, weekend shifts, or holiday work may be required based on operational needs. Employees must comply with company policies regarding data security, time tracking, and collaboration tools across all work environments.**Physical Demands and Activities**While performing the duties of this job, the employee is frequently required to communicate. The employee is regularly required to stand, walk, sit, and constantly operate a computer and other office equipment using hands and fingers for fine manipulation, including keyboarding and mouse use. The employee must occasionally lift, carry, push, pull, or otherwise move objects, such as files and small parcels and/or move boxes weighing up to 30lbs. Prolonged periods of sitting or standing may be required depending on the nature of the work. Specific vision abilities required by this job include close vision, distance vision, and the ability to observe objects at close range in presence of glare or bright lighting (e.g. computer screen).**Job Assignment Flexibility**Employees may be required to transfer to other departments, locations, or roles within the organization based on business needs, employee development goals, or operational priorities. These transfers may be temporary or permanent and are intended to support organizational agility, career growth, and optimal resource utilization. Flexibility and adaptability are essential, and reasonable notice will be provided when such changes occur.*Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.**The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.**Please note that all job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.**If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*Want to Work with Really Great People? The lifeblood of Covius is our people. We are a tight-knit group and we're passionate about what we do. If you thrive on challenges and collaboration, and work hard no matter who is watching, we want to talk to you. At Covius, we believe it's possible to love coming to work. We don't do easy here. Standards are high, and we take pride in exceeding expectations. It's how we've gotten to where we are, and it's how we grow. We are a mid-sized company with a big heart. If you're looking for an opportunity that's authentic, meaningful and emphasizes living a balanced life, Covius is the place for you.