Production Assistant - Truck Driver/Non-CDL

The Salvation Army; Camp Hill (Cumberland County); On-site; USD 30,000 - 40,000; Full time

Job summary

The Salvation Army is looking for a Production Assistant to manage donation pick-ups and deliveries. Responsibilities include ensuring vehicle safety and cleanliness, planning delivery routes, and providing excellent customer service.

Candidates need a valid driver's license and effective communication skills. The role also involves supervising a Truck Helper and complying with company policies, including confidentiality requirements.

Qualifications

• Must communicate effectively and interact courteously with customers.
• Valid driver's license with an acceptable DMV record required.
• Must pass a DOT Physical and driving test.

Responsibilities

• Complete driving routes for pick-up and drop-off of donations.
• Maintain vehicle and report any issues immediately.
• Supervise and instruct Truck Helper.
• Ensure compliance with company policies and dress code.

Skills

Effective communication

Customer service skills

Map reading and routing

Use of iPad with GPS

Tools

iPad

Job description

Title: Production Assistant

Reports To: General Supervisor, Production Supervisor, Administrator, or Director of Business

Status: Non-exempt

Function: The Production Assistant will complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes.

Duties and Responsibilities

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report, to immediate supervisor, all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk around inspection of vehicle, checking air, water, oil and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on pick-ups assigned and make all calls scheduled, including boxes.
• You are a personal representative of The Salvation Army.
• You are therefore to ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problem in pickups should be reported immediately to the dispatcher.
• Required to maintain a professional appearance in compliance with company dress code.
• Maintain complete and accurate records.
• Must adhere to communication procedures.
• Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to:
  • Avoid excessive movement of material during transit.
  • Avoid breakage, scratching, or other damage.
  • Make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e. hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise Truck Helper. Keep in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.

Job Description

Production Assistant (non-CDL) rev 10.12.23

Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass driving test.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use iPad with GPS, texting, and truck inspection report.
• Must have good communication and customer service skills.
• Medical card required depending on city and/or state requirement.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.

Physical Requirements

• Sitting:
  • Over 1/3 of the time.
• Lifting:
  • Must be able to lift 75 pounds.
• Push/Pull Using Machinery:
  • Yes.
• Standing:
  • Over 2/3 of the time.
• Walking:
  • Over 2/3 of the time.
• Reaching:
  • Over 2/3 of the time.
• Climbing:
  • Under 1/3 of the time.
• Stooping:
  • Under 1/3 of the time.

Statement of Confidentiality

The Production Assistant (non-CDL) occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.