Production Assistant (Driver)

The Salvation Army; City of Poughkeepsie (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

A charitable organization in Poughkeepsie seeks a Production Assistant responsible for driving routes to collect donations and manage equipment safely. The ideal candidate must possess a valid driver's license and have excellent communication skills. Duties include vehicle maintenance, loading and unloading items, and assisting thrift store operations while adhering to safety standards. This position plays a vital role in the organization's mission to support community needs.

Qualifications

• Valid driver’s license and acceptable DMV record required.
• Must pass driving test.
• Medical card may be required depending on location.
• Must be able to use iPad with GPS and truck inspection reports.
• Must have good communication and customer service skills.
• DOT Physical is required.

Responsibilities

• Complete driving routes for donations pickup and drop-off.
• Maintain vehicle and equipment in good condition.
• Load and unload truck while ensuring safety of goods.
• Assist Thrift Store personnel with item placement.
• Represent The Salvation Army; treat customers courteously; follow the Production Assistant manual; report pickup issues to dispatcher.
• Maintain professional appearance per dress code.
• Maintain complete and accurate records.
• Follow communication procedures.
• Load/unload truck; secure goods using blankets/ropes to prevent damage and optimize space.
• Assist Thrift Store staff with item placement and cleanup.
• Supervise Truck Helper; mentor in the rehabilitation program.
• Support work therapy by modeling professional conduct.
• Perform other duties as assigned.

Skills

Effective communication

Good customer service

Map reading

iPad usage with GPS

DOT Physical

Tools

iPad

GPS

Job description

Overview

Reports To: General Supervisor, Production Supervisor, Administrator, or Director of Business
Status: Non-exempt
Function: The Production Assistant will complete driving routes for pickup and/or drop off of donations at the warehouse, assigned donation boxes, and donor homes.

Responsibilities

• Responsible for the security and safe operation of the vehicle and other assigned equipment. Promptly report to the immediate supervisor all accidents involving truck, personal injury, or property damage and complete all necessary paperwork.
• Perform daily walk around inspection of vehicle, checking air, water, oil and other items to maintain equipment in good operating condition. Report any problems immediately to the supervisor.
• Ensure truck cab and box are clean and personal items are removed daily.
• Plan daily routing based on pick-ups assigned and make all calls scheduled, including boxes.
• You are a personal representative of The Salvation Army. You are therefore to ensure that all customers are treated courteously, donations are accepted or refused appropriately, and the “Manual for Production Assistants” is strictly followed. Any problem in pickups should be reported immediately to the dispatcher.
• Required to maintain a professional appearance in compliance with company dress code.
• Maintain complete and accurate records.
• Must adhere to communication procedures.
• Responsible for loading and unloading of truck assigned and others as requested. Take proper care to secure and safely handle goods and materials during loading and unloading. Blankets, ropes, etc., are to be used to:
  • Avoid excessive movement of material during transit.
  • Avoid breakage, scratching, or other damage.
  • Make optimum use of available space.
• Provide assistance to Thrift Store personnel when delivering items to ensure proper placement and location within the store (i.e., hampers to processing area, furniture placed properly on sales floor, removal of trash, etc.).
• Instruct and supervise Truck Helper. Keep in mind that the Truck Helper is in a rehabilitation program and that good habits are taught by example as well as instruction.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications

• Must be able to communicate effectively.
• Valid driver’s license for assigned vehicles and acceptable DMV record. Must pass driving test.
• Must be able to read maps and plan and prioritize daily route coverage.
• Must be able to use iPad with GPS, texting, and truck inspection report.
• Must have good communication and customer service skills.
• Medical card required depending on city and/or state requirement.
• Passing a DOT Physical is a requirement of the job, and failure to do so could result in immediate termination of employment.

Physical Requirements

• Sitting over 1/3 of the time.
• Lifting: must be able to lift 75 pounds.
• Push/Pull Using Machinery.
• Standing over 2/3 of the time.
• Walking over 2/3 of the time.
• Reaching over 2/3 of the time.
• Climbing under 1/3 of the time.
• Stooping under 1/3 of the time.

Statement of Confidentiality

The Production Assistant (non-CDL) occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.