Production Administrative Operations Specialist

Arizona State University; Tempe (AZ); On-site; USD 55,000 - 60,000; Full time

Job summary

Arizona State University is seeking an Administrative Operations Specialist 2 to support AV needs and the campus community. You will manage event spaces, supervise student staff, and coordinate equipment rentals to ensure smooth execution of programs.

The role requires a Bachelor's degree with 3 years of relevant experience, or an equivalent combination of education and training. It involves budget analysis, collaboration with campus partners, and ensuring reliable AV services for events at

Qualifications

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Experience supporting Audio-visual needs and event venues is a plus.
• Ability to develop and supervise student staff and coordinate with campus partners.

Responsibilities

• Provide maintenance and technical support for meeting rooms and spaces within Memorial Union and Student Pavilion, primarily after-hours and weekends.
• Supervise and train student workers, recruit and assign staff to ensure high service delivery.
• Communicate with campus partners to meet rental needs and develop internship pathways with Career Services.
• Analyze operations budget to optimize technology usage, purchases, and project scope.
• Identify hardware/software needs and manage equipment rentals, reservations and checkouts.
• Assist clients in equipment selection and monitor reservation systems to avoid conflicts.
• Contribute to project proposals, budget prep, and implementation of new technologies.

Skills

Tech support

Staff supervision

Budget analysis

Event coordination

Communication

Education

Bachelor's degree

Job description

Job Profile:Administrative Operations Specialist 2Job Family:Administrative OperationsTime Type:Full timeApply before 11:59 PM Arizona time the day before the posted End Date.Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile Summary:Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.Job Description:Salary Range: $55,000 - $60,000 per year; DOEJob Description:The Production Administrative Operations Specialist supports the academic mission of the university by supporting Audio-visual needs for the campus community as it pertains to Unions and Centers facilities and other event venues. In encouragement of a strong campus community, with meaningful engagement opportunities, this position will develop and maintain the equipment rental process as well as supervise and grow the student staff which supports these efforts. This position is responsible for the planning and implementation of event support services and plays an integral role in the efficient and effective use of AV and other technology during critical involvement programs. This position is responsible for development, implementation, operation, monitoring, and evaluation of the technology program for the department.What’s in it for you:Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.Low-cost health, dental, vision, and life insurance benefits.Retirement program designed to promote long-term savings and provide income upon retirement.Paid time for volunteer and professional development.10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.Wellness program for preventative health education and screenings.Disability and leave program for income protection.Employee assistance for free and confidential behavioral health services.ASU Discounts to sports/events along with discounts with ASU partnerships.Currently hiring for the following shift: Monday – Friday 8:00am - 5:00pmEssential Duties:Working collaboratively with direct supervisor, providing maintenance and technical support for all meeting rooms, ballrooms and spaces within the Memorial Union and Student Pavilion primarily during after-hours and on weekends.Manage, supervise and train student workers and aid in their skill development and technical proficiencies. Recruit and assign staff ensuring that they possess and practice the values necessary to achieving a high level of program and service delivery.Communicate effectively with campus partners to meet rental needs.Develop internship pathways for student employees, in collaboration with both direct supervisor and Career Services.Analyze the operations budget to determine strategies for using technology, coordinating equipment purchases and interpreting project needs to identify tech needs and project specifications.Develop, in collaboration with direct supervisor, strategies to identify sustainable pathways for enhanced revenue generation to support program experience.Provides leadership in identifying hardware and software needs and purchases, ensuring that they are consistent with department needs and industry’s best practices.Organize and manage equipment rentals/reservation/checkout systems.Perform repairs, maintenance, modifications, installs of existing equipment and software while participating in identifying and making recommendations for operational improvements to increase the efficiency and efficacy of the program to support desired outcomes of the students.Participate in project proposals and budget preparation of equipment needs and new technologies.Assist clients in identifying equipment needs, and recommend appropriate audio equipment, instrumentsMonitors the reservation system to ensure that all audio-visual equipment at special event locations is set up efficiently and promptly according to schedule, while also monitoring time and location conflicts.Desired Qualifications:General knowledge of music technology, hardware and software including DAW’s, plugins, synthesizers, interfaces, controllers, mics and other associated audio and recording equipment.General working knowledge of large format studio signal flow and associated troubleshooting techniques.General knowledge of visual media technology which includes cameras, lighting, digital displays, HDCP and EDID protocols.An organized and accountable individual who collaborates well with colleagues and students and performs tasks with acute attention to detail.A team player who can respectfully work with direct superior while also being able to work independently and take initiative.General knowledge of audio and video sync and distribution. General knowledge of basic video production and video camera functions.Familiarity with both Microsoft and Apple operating systems.Ability to maintain positive and collaborative working relationships with key campus and community partners ensuring lines of communication remain open and projects move forward in a timely manner.Working Environment:Use computers effectively – including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboardAttending meetings or events throughout campus.Ability to lift 35 lbs.Department Statement:Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, Upward Bound and TRiO programs, Sun Devil Fitness, Student Government, Student Media, Career Services and others.Driving Requirement:Driving is not required for this position.Location:Campus: TempeFunding:No Federal FundingInstructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .To be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.ASU Statement:Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobaccoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.Notice of Availability of the ASU Annual Security and Fire Safety Report:In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation EstimatorEmployment Verification Statement:ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.Background Check Statement:ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.