Operations Manager

Arizona State University; Tempe (AZ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Tuition Reduction Program

Low-cost health, dental, vision, and—

Retirement program

Paid time for volunteer and profes­sio

Wellness program

Disability and leave program

Employee assistance for behavioral .

ASU Discounts

Job summary

Arizona State University is seeking an Administrative Operations Manager I to oversee routine department operations within Educational Outreach & Student Services in Tempe. The role includes budget monitoring, reporting, and cross-team coordination to support strategic priorities.

The successful candidate will handle accounting, purchasing, grant management, data analysis, and development of internal procedures, with a focus on fiscal policy and Workday-based processes.

Qualifications

• Bachelor's degree or equivalent experience in finance/administration.
• Strong analytical and problem-solving abilities with attention to detail.
• Experience with financial transactions, reconciliations, and reporting.

Responsibilities

• Audit and reconcile monthly accounts and PCard transactions with accuracy.
• Oversee operations, budgeting, and reporting for multiple departments in EOSS.
• Supervise Operations Specialists, provide coaching and ensure policy compliance.

Skills

Budget planning

Data analysis

Reporting

Education

Bachelor's degree

Tools

Workday

Excel

Databases/SQL basics

Job description

Job Profile:Administrative Operations Manager 1Job Family:Administrative OperationsTime Type:Full timeApply before 11:59 PM Arizona time the day before the posted End Date.Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile Summary:Manages the routine operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.Job Description:Salary: $60,000 to $65,000 annually; DOEAs part of a team of Fiscal and HR staff, the Operations Manager provides fiscal, transactional and management support for multiple departments with Educational Outreach & Student Services (EOSS). The Operations Manager is responsible for a wide range of duties which include, but are not limited to, accounting, purchasing, grant management, data analysis, planning, and developing internal procedures. Duties will also include purchasing card management, an in-depth knowledge of fiscal policy, building and creating reports from various databases and software programs, and acting as a resource for EOSS department fiscal staff. These functions include assisting accounting, position funding, strategic planning, inventory control, internal procedures and other functions that have been designated.What’s in it for you:Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.Low-cost health, dental, vision, and life insurance benefits available on day one.Retirement program designed to promote long-term savings and provide income upon retirement.Paid time for volunteer and professional development.Wellness program for preventative health education and screenings.Disability and leave program for income protection.Employee assistance for free and confidential behavioral health services.ASU Discounts to sports/events along with discounts with ASU partnershipsThis is an in-person, full-time position with a standard schedule of Monday through Friday, 8:00am to 5:00pm.Working Environment:Professionally represent department/programSit or stand for prolonged periods of timeWork collaboratively across various departments within the University as well as with populations and groupsDevelop and deliver presentations to groupsUse computers effectively – including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboardUse critical thinking to make decisions and/or analyze dataCommunicate effectively both orally and in writingWalk throughout campus for meetings or events, regardless of the weatherWork collaboratively to achieve objectivesClimb stairs in locations with no elevator, such as with the mezzanine level of the MU, or Irish HallAbility to lift 35 lbs.Essential Duties:Audit / Reconciliation Accuracy (70%)Ensure monthly account and PCard reconciliationsReview line items for accuracy/compliance/backup and provide approvalsHandle reconciliation issues, queries, and escalationsRun outstanding encumbrances report, match exception report, travel dashboard, RFF dashboard and PCD report weekly; follow up with BOS as neededWork with teams on correcting audit findings; work with AD on how to be preventative in the futureOperations Management (20%)Monitor BOS queues and approve initial purchase transactions- review/approve for compliance and backup (adjustments reviewed and approved by BOM) in WorkdayReview/Approve operational expenses in WorkdayReview/Approve PCD's in Workday for compliance and backupEnsure efficient processing of team and escalation if neededReview/Approve Scholarships; ensure disbursement; follow up if neededEnsure work tags are being used correctly/accurately so BOM can use for budgetsReview computer user list annually (as requested)Supervision of Operations Specialists (10%)Provide supervision, coaching, workload guidance, and performance oversightConduct Check In’s with direct reports toEnsure staff performance duties with accuracy, efficiency, and policy complianceApprove employee hours and time off (as needed)Ensure staff are properly trained and maintain proficiency in fiscal systems and proceduresAttend assigned unit leadership team meetingsDesired Qualifications:Demonstrated knowledge of fiscal policies and procedures and overall fiscal administrationExperience with processing financial transactionsKnowledge of financial and payroll reconciliation processesExperience in managing multiple accountsDemonstrated knowledge of fund accounting and purchasing policyExperience with processing purchases through Workday adhering to ASU policy with certain thresholdsDemonstrated knowledge of PCard guidelinesAdvance knowledge of excel specifically processing completed formulas and pivot tablesExperience in pulling, reviewing and comprehending reportsAble to work in a high-volume environment with being able to adapt to changing requests and competing deadlinesEvidence of problem-solving skills to streamline a process or find solutions in complex issuesEvidence of effective communication skillsDepartment Statement:Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, new student experiences for students and families, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, Student Rights and Responsibilities, University Housing, Health Services, Counseling Services, Student Accessibility and Inclusive Learning Services, the Unions and Centers, TRIO programs, Sun Devil Fitness & Wellness, Student Government, Student Media, Career and Professional Development Services, Access ASU and others.Driving Requirement:Driving is not required for this position.Location:Campus: TempeFunding:No Federal FundingInstructions to Apply:Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .To be considered, your application must include all of the following attachments:Cover letterResume or CVMultiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.ASU Statement:Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobaccoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.Notice of Availability of the ASU Annual Security and Fire Safety Report:In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation EstimatorEmployment Verification Statement:ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.Background Check Statement:ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.