Product Training Specialist II

Ultipro; Indianapolis (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

Ultipro, based in Indianapolis, IN, seeks an experienced Training Specialist to develop and enhance training programs for Insurance Agents. The role focuses on delivering instructional materials, guiding sales concepts, and aligning programs with industry practices.

Travel to support trainings is expected. The ideal candidate has a strong background in adult learning, instructional design, and a track record of creating effective training resources for insurance products.

Qualifications

• Formal training background emphasizing adult learning principles.

Responsibilities

• Develops and enhances training programs for Insurance Agents.
• Provides support for Agents in Insurance concepts and sales.
• Designs training resources for all insurance products and systems.
• Facilitates sales training using live presentations, web conferencing, computer-based training, and one-on-one contact with Agents.
• Continuously assesses, develops, and improves training programs.
• Gathers and compiles information regarding trainings and analyzes discrepancies.
• Creates training using storyboards.
• Attends conferences related to talent development.

Skills

Adult learning

Training development

Presentation skills

Communication skills

Interpersonal skills

Analytical thinking

Coaching ability

Insurance sales training

Travel 25%

Instructional design

System/software knowledge

Education

High School diploma or GED

Bachelor's degree in education, Business, Communications, or related field preferred

Job description

225 S East St
Indianapolis, IN 46202, USA

Description

Primary Responsibilities:

• Develops and enhances training programs for Insurance Agents.
• Provides support for Agents in Insurance concepts and sales.
• Designs training resources for all insurance products and systems.
• Facilitates sales training using a variety of methods, including live presentations, web conferencing, computer-based training, and one-on-one contact with Agents.
• Continuously assesses, develops, and improves their training programs.
• Gathers and compiles information regarding trainings and analyzes and adjusts discrepancies.
• Creates training using storyboards.
• Attends conferences related to talent development.

Minimum Knowledge and Requirements:

• High School diploma or GED equivalent. Bachelor's degree in education, Business, Communications, or related field preferred.
• 5-7 years of training and facilitating experience.
• Knowledge of adult learning principles.
• 3 years of experience developing instructor-led and self-guided training courses and materials.
• Some sales training experience. Insurance sales training experience preferred.
• Interpersonal and analytical skills.
• Must be able to communicate effectively, both orally and in writing.
• Ability to guide and motivate others.
• Ability to explain concepts, systems, and procedures to help develop professional.
• Must have effective utilization of computer systems including company and industry related software for essential job functions.
• Must be able to travel to other offices for trainings about 25% of the time.
• Must maintain a minimum performance standard for trainers at all evaluation point.
• CPTM or other training related certifications preferred.
• Extensive knowledge of adult learning principles.
• Excellent critical thinking skills and presentation skills.
• Must be able to stay abreast of new industry trends and advances.
• Experience conducting learning needs assessments to identify problems and/or performance gaps and determine the requirements of either the revision of existing learning and development programs or the development of a new solution contributing to new growth opportunities.
• Experience evaluating the effectiveness of training programs and provide feedback to management and leadership.

Required

High School or better.

Equal Opportunity Employer
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