Product Testing Manager

Samsung Electronics Perú; Plano (TX); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America, Inc. invites applications for a Product Testing Manager to lead end-to-end testing and validation of next-generation smartphones, tablets, and wearables to secure carrier approvals before launch.

You will drive the Master Launch Checklist across Product Management, Supply Chain, Packaging, and Sales to ensure on-time market entry, and run weekly carrier alignment sessions to mitigate risks and resolve technical issues.

Qualifications

• Bachelor’s Degree in Engineering or related field; 6+ years with Bachelor's or 4+ with Master.
• Experience in telecom, wireless ecosystem, and product launch testing.

Responsibilities

• Manage end-to-end testing and validation for smart devices to secure carrier approvals.
• Author and drive the Master Launch Checklist across teams.
• Lead weekly carrier alignment meetings and mitigate launch risks.

Skills

Product Testing

Launch Mgmt

Telecom Expertise

5G NR

Carrier Approvals

Education

Bachelor's degree in Engineering

Master’s degree preferred

Job description

Position Summary This role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. The Product Testing Manager will lead the end-to-end testing and validation of next-generation smart devices (smartphones, tablets, and wearables) to secure critical wireless carrier approvals ahead of launch. In this highly cross-functional role, you will champion launch readiness by authoring and driving the Master Launch Checklist, keeping product management, supply chain, packaging, and sales teams perfectly aligned for on‑time market entry. As the primary technical and operational bridge, you will run weekly carrier alignment sessions to track testing schedules, proactively mitigate launch risks, and rapidly resolve complex technical issues. To excel, you should bring at least 4 to 6+ years of experience in product development, testing, or program management within the telecom sector, combined with a strong understanding of consumer mobile ecosystems. Ideally, you pair this launch expertise with deep technical acumen in modern wireless standards—including 5G NR, LTE, IMS, and eSIM—and a proven track record of navigating complex partnerships to bring consumer hardware smoothly from development to mass commercial release.

Position Objectives

• Carrier Technical Acceptance (TA) & Approval: Manage the end-to-end testing and validation processes for smart devices (including smartphones, smartwatches, and tablets) to secure critical carrier approvals and technical acceptance (TA) ahead of launch.
• Launch Readiness & Cross-Functional Orchestration: Author, maintain, and drive the Master Launch Checklist, aligning cross-functional teams—including Product Management, Supply Chain, Packaging, and Sales—to ensure seamless, on‑time mobile device commercialization.
• Carrier Alignment & Technical Triage: Lead weekly alignment meetings with wireless carriers to track testing schedules, proactively mitigate risks, and drive the rapid resolution of open technical issues.

Role and Responsibilities

• Carrier Technical Acceptance (TA) & Approval: Manage the end-to-end testing and validation processes for smart devices (including smartphones, smartwatches, and tablets) to secure critical carrier approvals and technical acceptance (TA) ahead of launch.
• Launch Readiness & Cross-Functional Orchestration: Author, maintain, and drive the Master Launch Checklist, aligning cross-functional teams—including Product Management, Supply Chain, Packaging, and Sales to ensure seamless, on‑time mobile device commercialization.
• Carrier Alignment & Technical Triage: Lead weekly alignment meetings with wireless carriers to track testing schedules, proactively mitigate risks, and drive the rapid resolution of open technical issues.

Skills and Qualifications

Minimum Qualifications: Bachelor’s Degree in Engineering, Engineering Management, Business Information Technology, Business Administration, Sales Operations management, or a related field. Master’s degree preferred. 6+ years of experience with a Bachelor’s degree or 4+ years of experience with a Master’s degree. Related work experience in Product Testing, Product Engineering, Business Planning, Product Development, or Consulting. Must have demonstrated knowledge and experience within telecom sector and related wireless ecosystem (hardware, OS/software, app developers, service providers, carrier software, etc.). Must have an understanding of consumer mobile products (smartphone, tablet, and/or wearables). Demonstrated success in managing product launch testing and successfully meeting key deadlines.

Preferred Qualifications:

• Telecommunications Technical Acumen: Possess a deep technical understanding of modern wireless standards, network protocols, and mobile technologies, including 5G NR, LTE, VoLTE, VoNR, IMS, eSIM architectures, and TCP/IP.
• Launch Program Management Experience: 5+ years of hands‑on experience driving hardware and software product launches, specifically bringing consumer electronics or smartphone devices from New Product Introduction (NPI) phases through mass production and commercial release.
• Strategic Partner & Relationship Management: Proven ability to manage, influence, and navigate complex relationships with both internal cross-functional teams and key external partners (e.g., carrier engineering teams, test labs, sales teams, etc.).

Regular full-time employees (salaried or hourly) have access to benefits including:

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Employee Purchase Program
• Tuition Assistance (after 12 months)
• Paid Time Off
• Student Loan Program (after 12 months)
• Wellness Incentives
• and many more

In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855‑557‑3247) or [e-mail] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

To discover more, please visit our official newsroom at https://news.samsung.com/global/.