Product & Technical Communications

Workman Labs; New York (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

ElevenLabs is seeking a communications leader to own the product storytelling for developers and businesses, with a focus on ElevenAgents. You will craft narratives for launches, keynote materials, press releases, and influencer engagement.

The role involves coordinating with product marketing, managing security/safety communications, and building leadership profiles through media appearances. Remote on US East time, with NY office as an option.

Qualifications

• Exceptional writing across formats.
• Experience leading product launches and campaigns.
• Experience building relationships with journalists and influencers.
• Experience with security, safety, and incident communications.
• Strong understanding of the independent media landscape and influencers.

Responsibilities

• Develop and articulate the long-term vision for human-AI interaction and what ElevenLabs is building for developers and businesses.
• Shape the narrative around ElevenLabs products, especially ElevenAgents, tying capabilities to emerging needs and trends.
• Lead storytelling and communications for top-tier product launches with product marketing, and run campaigns between launches.
• Own security, privacy, and safety communications, including incident response as part of a cross-functional team.
• Write keynotes, talk tracks, social posts, and press releases, and build scrappy product demos.
• Build the profile of technical and product leadership through media, social, and event appearances.
• Nurture relationships with journalists, Substack writers, podcasters, technical creators, and other influencers.

Skills

Exceptional writing

Product launches

Media relations

Security communications

Incident management

Influencer relations

Job description

Owns the product story for ElevenLabs, especially ElevenAgents: launch communications, keynotes and press releases, security and incident comms, and relationships with the journalists, Substack writers and podcasters who sway developer and enterprise buyers. Remote on US Eastern time, with the New York office as an option.

Location

Remote (US East Coast) / New York, NY

Remote

Seniority

—

Compared with 17 other Marketing roles: Common across similar roles Unique to this role

What you’ll do

Responsibilities

• Develop and articulate the long-term vision for human-AI interaction and what ElevenLabs is building for developers and businesses Unique
• Shape the narrative around ElevenLabs products, especially ElevenAgents, tying capabilities to emerging needs and trends
• Lead storytelling and communications for top-tier product launches with product marketing, and run campaigns between launches Common
• Own security, privacy, and safety communications, including incident response as part of a cross-functional team Unique
• Write keynotes, talk tracks, social posts, and press releases, and build scrappy product demos
• Build the profile of technical and product leadership through media, social, and event appearances Common
• Nurture relationships with journalists, Substack writers, podcasters, technical creators, and other influencers Unique

What you'll need

Experience

• Ran product or technical comms at a fast-paced B2B technology company, or built AI / software products Common
• Record of leading significant launches and running product campaigns between them
• Exceptional writing across formats, turning complex technical topics into sticky narratives
• Experience working with security, safety, and engineering teams and managing incidents Unique
• Deep understanding of the independent media landscape and relationships with influential commentators Unique
• A track record of excellence in building products, running campaigns, or another entrepreneurial endeavor Common
• Able to work in GMT-5 to GMT-4 time zones Unique