Senior Product & Technical Communications Lead

OpenKrill; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Annual discretionary stipend

Annual company offsite

Co-working stipend

Learning & development stipend

Social travel stipend

Job summary

ElevenLabs is seeking a high-impact communications leader to shape and tell our human-AI story. You’ll drive product and technical communications in a fast-paced B2B environment, with responsibility for major launches and ongoing campaigns across ElevenAgents and related platforms.

You will own security and privacy communications, manage incident responses with cross-functional teams, and build compelling narratives for executives and developers alike.

Qualifications

• Run product or technical comms at a fast-paced B2B technology company, or built AI / software products.
• Lead significant launches, and run effective product campaigns between them.
• Exceptional writing across formats, with a talent for turning complex, technical topics into sticky narratives.
• Experience working with security, safety, and engineering teams, and managing incidents.
• Deep understanding of the independent media landscape and good relationships with influential commentators.
• A track record of excellence, building products, running superb campaigns, or similar entrepreneurial endeavors.

Responsibilities

• Develop and articulate the long-term vision for human-AI interaction and what we’re building for developers and businesses.
• Shape the narrative around our products (especially ElevenAgents), connecting capabilities to emerging needs and trends.
• Lead storytelling and communications for top-tier product launches, partnering with product marketing and campaigns between launches.
• Own security, privacy, and safety communications, including incident responses as part of a cross-functional team.
• Produce superb written materials that advance our product story—keynotes, talk tracks, posts, press releases—and create demos.
• Build the profile of our leadership, developing points of view and supporting media appearances.
• Nurture relationships with journalists, Substack writers, podcasters, and other influencers who shape buying decisions.

Skills

Product communications

Launch leadership

Technical writing

Security incident management

Media relations

Entrepreneurial mindset

Job description

ElevenLabs is seeking a high-impact communications leader to shape and tell our human-AI story. You’ll drive product and technical communications in a fast-paced B2B environment, with responsibility for major launches and ongoing campaigns across ElevenAgents and related platforms.

You will own security and privacy communications, manage incident responses with cross-functional teams, and build compelling narratives for executives and developers alike.