Product Sustaining Engineer: Quality & Improvements

City of Shakopee, MN; Elyria (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Tuition reimbursement

Employee resource groups

Paid parental leave

Vacation and holidays

Job summary

Emerson's Professional Tools division is seeking a Sustaining Engineer to support and enhance existing product lines. You will address field concerns, improve quality, and reduce costs through thoughtful engineering solutions, collaborating with cross-functional teams.

The role requires a Bachelor’s degree in mechanical engineering and 3+ years of relevant experience, plus strong analytical and reporting skills.

Qualifications

• Bachelor’s degree in mechanical engineering is required.
• Ability to write reports, business correspondence, and procedure manuals.

Responsibilities

• Respond to field complaints and production issues related to existing products.
• Conduct root cause analysis of quality and performance issues.
• Define process or design improvements to address product concerns.
• Coordinate and/or perform testing to validate the effectiveness of improvements.
• Participate in value improvement initiatives and support sourcing strategies to ensure supply continuity.
• Review and approve or decline deviation requests from production.
• Evaluate and approve or decline PPAP submissions for new parts or suppliers.
• Ensure accurate implementation and documentation of engineering changes in PLM and ERP systems.
• Support sustainability initiatives aligned with Emerson goals.
• Provide engineering support for products requiring regulatory or agency approvals.
• Assist with substance compliance projects through technical expertise.

Skills

Root cause analysis

Cross‑functional collaboration

Written reports

Problem solving

Analytical thinking

Education

Bachelor’s degree in mechanical engineering

Tools

SolidEdge

SolidWorks

Job description

If you are a Sustaining Engineer professional Iooking for an opportunity to grow your career, this role offers the chance to make a meaningful impact by supporting and enhancing existing product lines within Emerson’s Professional Tools business. You will help address field concerns, improve product quality, and reduce costs through thoughtful engineering solutions. Working collaboratively with cross-functional teams and technical experts, you will identify root causes of product issues and drive effective, customer-focused improvements while contributing to a culture of innovation, integrity, collaboration, and inclusion.

In This Role, Your Responsibilities Will Be:

• Respond to field complaints and production issues related to existing products.
• Conduct root cause analysis of quality and performance issues.
• Define process or design improvements to address product concerns.
• Coordinate and/or perform testing to validate the effectiveness of improvements.
• Participate in value improvement initiatives and support sourcing strategies to ensure supply continuity.
• Review and approve or decline deviation requests from production.
• Evaluate and approve or decline PPAP submissions for new parts or suppliers.
• Ensure accurate implementation and documentation of engineering changes in PLM and ERP systems.
• Support sustainability initiatives aligned with Emerson goals.
• Provide engineering support for products requiring regulatory or agency approvals.
• Assist with substance compliance projects through technical expertise.

Who You Are:
You identify and seize new opportunities to continuously improve outcomes. You communicate effectively across a variety of settings, adapting your approach to diverse audiences and organizational levels. You persist in achieving objectives, overcoming obstacles with resilience and focus. You bring new perspectives and approaches to solving problems, contributing to innovative and practical solutions.

For This Role, You Will Need:

• Bachelor’s degree in mechanical engineering and 3+ years of relevant experience.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Ability to solve problems and manage a variety of variables in situations with limited standardization.
• Analyzes, develops, and recommends design approaches to meet requirements for new or improved products.

Preferred Qualifications That Set You Apart:

• Familiarity with 3D CAD software (e.g., SolidEdge, SolidWorks).
• Experience with manufacturing processes such as machining, casting, forging, and forming.
• Knowledge of metallurgical fundamentals, including heat treatment and material properties.
• Familiarity with a stage-gate New Product Development process.
• Awareness of regulatory standards for tools (e.g., IEC 62841).

Our Culture and Commitment To You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We offer medical, dental, and vision coverage, an Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition programs, and more. Our culture also supports flexible time off, including paid parental leave, vacation, and holidays.

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