Product Sustaining Engineer

Embla Medical; Dublin (OH); On-site; USD 76,838 - 94,839; Full time

Job summary

Embla Medical is seeking a Product Sustaining Engineer to support and maintain existing products across their lifecycle and assist in new product development. You will work with cross-functional teams to address design and manufacturing challenges and ensure product quality and reliability.

This role may involve travel to manufacturing sites for design transfer activities and supports transitioning designs into production.

Qualifications

• The candidate must hold an engineering degree in Mechanical, Materials, Industrial or related field.
• Minimum of 3 years of relevant experience in product support, sustaining engineering or related roles.
• Experience sustaining products across their lifecycle and implementing design solutions.
• Experience overseeing engineering changes and integrating them into manufacturing.

Responsibilities

• Provide maintenance and support for existing products by diagnosing and resolving issues related to design, manufacturing, and field performance.
• Lead development, verification, and implementation of design modifications and manufacturing process changes.
• Collaborate cross-functionally with manufacturing, suppliers and customer service teams.
• Facilitate transition of new designs into manufacturing.
• Address component shortages and obsolescence, qualifying alternatives.
• Maintain up-to-date product documentation, drawings, BOMs and inspection plans.
• Perform failure analysis on returns and evaluate customer feedback for improvements.
• Collaborate with Quality on corrective actions and continuous improvement.
• Serve as liaison between R&D and Manufacturing & Operations for transfer of intent and knowledge.

Skills

Mechanical design

GD&T

CAD

FMEA

Data analysis

Troubleshooting

Medical device experience

Spanish (preferred)

Education

Engineering Degree in Mechanical, Materials, Industrial or related field

Tools

CAD software

Data analysis tools

Job description

About Us

Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations. Significant ongoing investment in research and development has led to over 2,100 patents, award‑winning designs, and successful clinical outcomes. Össur is focused on improving people’s mobility through the delivery of Prosthetics and Bracing & Supports solutions. Helping people live a Life Without Limitations is why we exist as a company.

About the Role

The primary responsibility of the Product Sustaining Engineer role is to support and maintain existing products throughout their lifecycle, while also assisting in the development of new products. This role works closely with cross‑functional teams to address technical challenges, implement design improvements, and ensure product manufacturability, quality and reliability. The role requires strong problem‑solving skills, attention to detail, and the ability to communicate effectively with both internal teams and external stakeholders. This role may require travel, as needed, to manufacturing sites to support design transfer activities.

What You’ll Do

• Provide maintenance and support for existing products by diagnosing and resolving technical issues related to product design, manufacturing, and field performance.
• Lead the development, verification, and implementation of technical solutions for design modifications, manufacturing process changes, and product updates to enhance performance, quality, manufacturability, and reliability.
• Collaborate cross‑functionally and provide technical support to manufacturing, suppliers and customer service teams.
• Facilitate the transition of new designs into manufacturing.
• Address component shortages and obsolescence, including qualifying alternative parts and/or materials.
• Maintain up‑to‑date knowledge and documentation of product specifications, technical drawings, bill of materials and inspection plans throughout the product lifecycle.
• Perform failure analysis on returned products and evaluate customer feedback to identify trends and opportunities for enhancement.
• Collaborate with Quality to support corrective actions, non‑conformance investigations, and continuous improvement initiatives.
• Serve as the liaison between R&D and Manufacturing & Operations, facilitating the transfer of product intent and production knowledge.

Who You Are

• Engineering Degree in either Mechanical, Material, Industrial or related field.
• A minimum of 3 years of relevant experience in product support, sustaining engineering, product design, or related roles.
• Proven experience supporting products throughout their lifecycle by troubleshooting and resolving technical issues and validating the effectiveness of design solutions.
• Proven experience overseeing engineering changes throughout the entire process, including their integration into manufacturing.
• Familiarity with subtractive and additive manufacturing processes, as well as soft goods.
• Background in regulated industries, preferably in the medical device sector.
• Displayed capability in mechanical design.
• Strong analytical and troubleshooting abilities.
• Track record of effectively handling multiple projects or tasks at the same time.
• Proficiency in engineering software and tools (e.g., CAD, FMEA, data analysis).
• Ability to interpret and work with engineering drawings, GD&T, and tolerancing.
• Customer‑focused mindset and proactive approach to issue resolution.
• Ability to appropriately prioritize work, with minimal direct supervision.
• Proficiency in preparing clear and comprehensive technical documentation.
• Ability to communicate in Spanish is preferred.

Why You’ll Feel Good Working Here

• We value a diverse working environment and a welcoming and fun company culture.
• We empower our colleagues and encourage close collaboration, allowing us to develop the best products and maintain the highest possible standards of care.
• Competitive Compensation Packages.
• Medical, Dental, and Vision Benefits.
• 401(k) Retirement Plan with employer matching contribution.
• 9 paid holidays.
• 13 vacation days, birthday and two volunteer days.
• 8 sick days within your first year of employment.
• Paid Parental Bonding.

Salary

The U.S. base salary range for this full‑time position is $76,838.44 – $94,839.48 plus benefits. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Please note that the compensation details listed in U.S. role postings reflect the base pay only, and do not include bonus, equity, or benefits.

Equal Employment Opportunity

Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co‑workers.

Important Warning

Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.