Product Support Specialist (Application Operations & Maintenance)- Japanese

Cinter Career; New York; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Product Support Specialist fluent in Japanese and English for a long-term remote position. You will manage daily application operations in RedHat Linux, facilitate communication between teams, and support system enhancements. Ideal candidates will possess collaborative skills and a basic understanding of project management.

Benefits

401K match

Qualifications

• Experience in application deployment or understanding of application-infrastructure integration.
• Financial industry experience is nice to have, but not required.
• PMP certification is a plus.

Responsibilities

• Perform daily application operations and maintenance on RedHat Linux environments.
• Serve as a bridge between Application and Infrastructure teams.
• Respond to incidents and coordinate resolution with relevant teams.

Skills

Collaboration

Problem Solving

Basic Command-Line Skills

Project Management

Database Experience

Job description

• Product Support Specialist - Japanese (BankingApplication Operations & Maintenance) ・ Client : Japanese Financial Institution through IT company ・ Working Location : Remote (Must be able to work in Eastern Time Zone) ・ Working Style : Remote ・ Employment Type : Long-term / Full-time ・ Salary : $52-54 ・ Benefit : 401K match ・ Working Hours : 9 : 00 AM – 6 : 00 PM (8 working hours / day) ・ Language : Japanese (Business) / English (Business) ︎ Key Responsibilities : ・ Perform daily application operations and maintenance on RedHat Linux environments ・ Serve as a bridge between Application and Infrastructure teams ・ Respond to incidents involving both infrastructure and applications; identify root cause and coordinate resolution with relevant teams ・ Support system enhancements and updates as needed ・ Escalate appropriately while ensuring smooth communication among stakeholders ・ Handle minor project management tasks (e.g., WBS creation, small process improvement initiatives) ・ Operate in an enterprise IT environment with a focus on reliability and service continuity ・ Utilize basic database experience with Oracle or MSSQL Server ︎ Preferred Qualifications : ・ Proven experience collaborating with multiple stakeholders across departments ・ Basic command-line skills in Linux (not necessary to be an advanced user) ・ Experience in application deployment or understanding of application-infrastructure integration ・ Project management experience (PMP certification is a plus) ・ Financial industry experience is nice to have, but not required Powered by JazzHR