Product Support Sales Representative (PSR) - Aftermarket Solutions Consultant

WMH Solutions; Charlotte (NC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Full benefits (Medical, Dental, Vision, Life)

401(k) match up to 9% & profit sharing

Flexible hours and generous PTO

$800/month auto & phone allowance

Job summary

A leading industrial solutions company seeks a Product Support Sales Representative in Charlotte, NC. This field-based sales role focuses on building relationships and driving revenue through service agreements, parts revenue growth, and proactive risk assessment. Candidates should have a Bachelor's degree and experience in industrial sales. The position offers a competitive base salary, uncapped commissions, bonuses, and an auto & phone allowance. The company values independence and provides full benefits and a supportive work environment.

Qualifications

• Valid driver’s license and ability to safely operate lift trucks for demos.
• Proven ability to drive revenue through insight and relationship-building.

Responsibilities

• Identify equipment risk before failure through daily site visits.
• Turn service work into long-term maintenance contracts.
• Grow parts and service revenue across your territory.
• Prospect new business through field activity and outreach.

Skills

Sales in parts, service, or industrial environments

Mechanical awareness

Cold outreach and field prospecting

Self-motivation and autonomy

Education

Bachelor’s degree or equivalent successful track record in industrial sales

Job description

Product Support Sales Representative (PSR)

Department: Sales

Location: BR01- CHARLOTTE, NC

The Role

This is a field-based, hunter-style aftermarket sales role focused on:

• Service agreements (CSA)
• Parts revenue growth
• Preventing downtime before it happens

You are not inside sales. You are not order-taking.

👉 You own a territory.

👉 You build relationships.

👉 You drive revenue through insight—not pressure.

What You’ll Actually Do

• Walk customer sites daily and identify equipment risk before failure
• Turn service work into long-term maintenance contracts
• Grow parts and service revenue across your territory
• Build relationships with operators, techs, and leadership
• Prospect new business through consistent field activity and outreach

Expectation

• 15 in-person touchpoints/day
• 5 outbound calls/day

Compensation that matches performance

• Competitive base salary ~$40,000
• Uncapped commission (no ceiling on parts + service + CSA)
• Quarterly & performance bonus structure
• $800/month auto & phone allowance

Why People Win Here

• Ownership at the territory level
• No micromanagement loops
• No waiting on approvals to move
• Real responsibility early

You're a fit if

• You've sold in parts, service, or industrial environments
• Hold a bachelor’s degree or equivalent successful track record in industrial sales
• You have a valid driver’s license and the ability to safely operate lift trucks for demos
• You're comfortable with cold outreach and field prospecting
• You have mechanical awareness (you can “see” problems early)
• You prefer autonomy over hand-holding
• You want income tied to your effort—not capped potential

Not for you if

• You need constant direction
• You avoid cold calling or field activity
• You prefer inside sales or reactive work
• You want comfort over growth

What You Get

• $800/month auto & phone allowance
• OEM & in-house technical training
• Full benefits (Medical, Dental, Vision, Life)
• 401(k) match up to 9% & profit sharing
• Flexible hours, generous PTO, and a team that celebrates every win
• 35+ years of market leadership and stability
• Team that actually moves with urgency

Equal Employment Opportunity

At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.

Accessibility

If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.

Your Career Has a Future Here

We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity. Talent belongs in a place where it’s recognized and developed. Explore opportunities: https://wmhsolutions.pinpointhq.com