Product Support Sales Representative

Towlift Inc.; Salt Lake City (UT); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Wellness program

401k with company match

Paid Holidays

Training and development

Uncapped commissions

Referral program

Tuition reimbursement

Job summary

Towlift Inc. in Salt Lake City, UT is seeking a Product Support Sales Representative to expand our service and parts revenue across the Rocky Mountain region.

You will arrange appointments, generate new business, and apply consultative selling to help customers choose the right material handling solutions. The ideal candidate has outside sales experience, strong communication, and the ability to work independently as part of a team.

Qualifications

• Two or more years of outside sales experience.
• Valid Driver’s License and insurability.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication.
• Ability to develop relationships with customers.
• Willingness to travel occasionally.
• Smart dress and a professional appearance.

Responsibilities

• Arranges appointments with customers including pre-arranged appointments or cold calls.
• Generates leads and networks with current customers to acquire new business.
• Demonstrates products using consultative selling approaches.
• Collaborates with internal departments to develop cross-selling strategies.
• Maintains communication with Service and Rental Departments to resolve issues.
• Uses Salesforce CRM to track customer interactions and opportunities.
• Meets sales goals and attends team meetings as required.

Skills

Outside sales experience

Strong written and verbalcommunication

Independent and team-player

Develop relationships with customers

Education

High School Diploma or equivalent

Bachelor’s degree in business or related field preferred

Tools

Microsoft Office Suite

Job description

Responsive? Reliable? Come join "Team Towlift" for a rewarding long-term career!
Our company continues to grow across all of its locations. We're looking for people who share our commitment to excellent customer service. See our job openings below.

Who We Are: What it Means to Work on the Towlift Team

Meet your future co-workers in this video! Hear what they say about a career in the material handling industry, and what it's like to work for The Dealer That Makes The Difference!

• Paid on-the-job training every year. We invest in our employees' self-development, with industry-leading training opportunities.
• Company-provided vehicle that they can take home.
• Company-provided phone.
• Tool loans.
• Cutting-edge technology issued to every technician.

The Towlift Company Values

Safety – Lead by example to promote workplace safety. Exhibit genuine interest that each team member returns home safely every day.

Positive Attitude – Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self Development – Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Teamwork – Possess a collaborative mindset and shared sense of purpose that focuses on greater overall outcomes.

Integrity – Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Vision and Mission.

Community Service – Support and participate in activities and initiatives that help others.

Our Culture: The Towlift Difference

• We embrace a work-life balance.
• Safety is standard!
• We invest in technology, so you have the best tools for the job.
• Leadership that has the team's back and has since 1965. No one gets left behind.
• Our growing company provides many advancement opportunities.
• Everyone has what they need to make a difference. This is why Towlift team members stay with us for years.

Location: Salt Lake City, UT

Job Id:932

# of Openings:0

Towlift!

Are you ready to elevate your career in a place that drives success? At Towlift, we’re not just about forklifts; we’re about fueling your passion for service and innovation. As aProduct Support Sales Representativeyou’ll be at the heart of keeping industries moving, ensuring that businesses rely on Towlift with confidence. Join a team where your expertise is celebrated, your growth is prioritized, and your impact is undeniable. Let’s lift your career to new heights—because at Towlift, service isn’t just what we do; it’s who we are.

Under new ownership we are ready for major growth in the Rockies, we need

A+ sales representatives to join our team!

2530 W 1500 S Salt Lake City, UT 84104

$75,000- $90,000

Why join the Towlift team?

• Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
• 401k with company match
• 10 Paid Holidays
• Training and development
• Competitive pay
• Uncapped commission
• Referral program
• Tuition Reimbursement
• And so much more!

Job Duties

• Arranges appointments with customers which include pre-arranged appointments or cold calls.
• Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers.
• Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate.
• Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
• Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
• Initiates and processes sales order in SAGE for part purchases.
• Meets customer expectations for continued support and follow up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
• Identifies equipment sale opportunities with customer base and logs information into Salesforce CRM. Meets with Sales Manager to review Sales Representative Scorecard each month.
• Attends team meetings to review department goals and strategies as required.
• Works with Sales Manager to develop annual sales goals and works toward meeting them.
• Consistently monitors territory by making sales calls daily.
• Uses Salesforce CRM to track daily customer interactions.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Performs other duties of a similar nature as required.

Qualifications

• High School Diploma or equivalent. Bachelor’s degree in business or related field preferred.
• Two or more years of outside sales experience.
• Valid Driver’s License and driving record acceptable to insurance company.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as a team
• Strong written andverbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Ability to develop relationships with customers.
• Minimal travel outside of territory (trade shows, training).
• Smart dress and a professional appearance.
• Experience selling heavy equipment preferred but not required

About Us

It all started in 1965, when Gerald N. Cannon founded Towlift, Inc. as a Towmotor dealership in Cleveland, Ohio.
His goal? To build up a forklift dealership that makes a big difference in the customer's experience.
Gerald led Towlift to regional growth by staying focused on that goal for many years.
Following Caterpillar's purchase of Towmotor, Gerald moved the operation to a full-service facility, steadily growing it into one of the largest material handling dealerships in the eastern half of the United States.
The success of Gerald's business won many awards, such as Caterpillar Lift Truck Dealer of the Year and Inside Business Magazine's list of the top 90 companies in the Cleveland area.
Gerald was known for his charm, brilliant business sense, and inquisitiveness. He coined the phrase, "It's the dealer that makes the difference," Towlift's company slogan, which will live on in his memory.

Towlift provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.