Product Support Sales Representative

Forklifts Group; Orange (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Monthly commission

Medical, Dental, Vision, Supplemental,

Life Insurance and Wellness programs

401k with company match

10 Paid Holidays

120 hours PTO/Sick days

Training and development

Competitive pay

Referral program

Tuition Reimbursement

Company-provided vehicle and phone

Job summary

Forklifts Group in Orange, CA is seeking a Product Support Sales Representative to identify prospects, develop sales strategies, and close deals for forklift parts, service, and rentals. You will build strong customer relationships in the territory, schedule appointments, generate leads, and collaborate with service, rental, and parts teams to deliver solutions.

Required: Bachelor's degree in Business, 2+ years outside sales, valid driver's license, and proficiency with Microsoft Office and

Qualifications

• Bachelor’s degree in Business or related field.
• Two or more years of outside sales experience.
• Valid Driver’s License and driving record acceptable to insurance company.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as a team.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers clearly.
• Ability to develop relationships with customers.
• Minimal travel outside of territory (trade shows, training).
• Smart dress and a professional appearance.
• Experience selling heavy equipment.

Responsibilities

• Arranges appointments with customers including pre-arranged or cold calls.
• Generates leads, follows up, and networks through current customers to acquire new business.
• Adapts to customer buying style and uses proven sales techniques to demonstrate solutions.
• Collaborates with internal departments to develop cross-selling strategies and ensure a great customer experience.
• Maintains regular communication with Service and Rental Departments to resolve issues quickly.
• Initiates and processes sales orders in SAGE for part purchases.
• Reviews Sales Representative Scorecard monthly with Sales Manager.
• Attends team meetings to review department goals and strategies.
• Develops annual sales goals with the Sales Manager and works toward meeting them.
• Monitors territory by making daily sales calls.
• Uses Salesforce CRM to track daily customer interactions.
• Maintains professionalism and reliability on the job.

Skills

Outside sales experience

Strong communication

Relationship building

Driver's license

Independently & team oriented

Education

Bachelor’s degree in Business or related field

Tools

Salesforce CRM

SAGE

Microsoft Office Suite

Job description

Our company continues to grow across all of its locations. We’re looking for people who share our commitment to excellent customer service. See our job openings below.

Service

Our sales team is committed to fostering strong relationships with customers and partners while driving equipment, parts, and service sales. They utilize their industry expertise and market insights to offer customized solutions, helping businesses secure the necessary material handling equipment.

Parts

Our parts team excels in selling parts to internal and external customers through various channels, including over the counter, phone, and online. They enhance our core business performance by supporting operational success and fostering strong customer relationships.

• Life & Disability Insurance
• 401(k) retirement plan with company match
• Holiday pay & PTO
• Sick time (California)
• Paid maternity and paternity leave
• On-the-job training
• Tuition Reimbursement
• Leadership Development Initiative
• Discounts with GM and Ford Manufacturers
• Paid training advancement to Journeyman Level
• Tool Loan Program
• Safety Eyewear Reimbursement
• Company-provided vehicle and phone

Company Values

Safety

Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self-Development

Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Integrity

Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Forklifts Group Vision and Mission.

Community Service

Support and participate in activities and initiatives that help others.

Current Forklifts Group Positions

Location: Orange, CA

Job Id:426

# of Openings:1

Product Support Sales Representative, Full Time

Orange, California, 92865

Why Forklifts Group?

We offer:

• Monthly commission
• Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
• 401k with company match
• 10 Paid Holidays
• 120 hours PTO/Sick days
• Training and development
• Competitive pay
• Referral program
• Tuition Reimbursement
• And so much more!

Our Culture:

• We embrace a work life balance
• Safety is standard!
• We invest in technology so you have the best tools for the job
• Leadership has the teams back!
• Our growing company provides many advancement opportunities
• Everyone has what they need to make a difference

What You Will Do As A Product Support Sales Representative:

The Product Support Sales Representative identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships. They develop sales strategies, proposals, and forecasts, selling approved products and services. The Sales Representative works strategically with customers to provide solutions to meet their forklift needs in specific regards to parts, service, and rental.

Job Duties:

• Arranges appointments with customers which include pre-arranged appointments or cold calls.
• Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers.
• Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate.
• Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
• Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
• Initiates and processes sales order in SAGE for part purchases.
• Met with Sales Manager to review Sales Representative Scorecard each month.
• Attends team meetings to review department goals and strategies as required.
• Works with Sales Manager to develop annual sales goals and works toward meeting them.
• Consistently monitors territory by making sales calls daily.
• Uses Salesforce CRM to track daily customer interactions.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Performs other duties of a similar nature as required.

Qualifications:

• Bachelor’s degree in Business or related field required.
• Two or more years of outside sales experience.
• Valid Driver’s License and driving record acceptable to insurance company.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as a team
• Strong written andverbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Ability to develop relationships with customers.
• Minimal travel outside of territory (trade shows, training).
• Smart dress and a professional appearance.
• Experience selling heavy equipment

About us:

Forklifts Group has been the West Coast’s trusted material handling provider since 1989, with new and used forklifts, rentals, warehouse systems, training, parts, and service. Conveniently located in Fresno, CA, Sacramento, CA, Manteca, CA, Bakersfield, CA, Santa Maria, CA, Oakland, CA, and Las Vegas, NV., our team is dedicated to finding a solution for your equipment needs with the highest level of service.

Forklifts Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.