Product Support Sales Representative

Mustang Cat; League City (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Mustang Cat in League City, Texas, is hiring a Product Support Sales Representative (PSSR) to enhance parts and service sales. This role requires a sales-driven individual with 5+ years of heavy equipment experience and strong mechanical skills. Responsibilities include developing and managing customer accounts, promoting service offerings, and achieving sales targets. Success involves building long-term customer relationships and representing Mustang Cat professionally. Bilingual candidates are preferred.

Qualifications

• 5+ years of experience in heavy equipment parts and service.
• Previous outside sales experience.
• Strong mechanical aptitude and ability to assess equipment needs.

Responsibilities

• Develop new business and establish new customer accounts.
• Manage and grow existing accounts through consistent follow‑up.
• Promote and sell parts and service offerings to maximize customer uptime.

Skills

Heavy equipment parts and service

Outside sales

Customer service

Mechanical aptitude

Communication skills

Negotiation skills

Microsoft Office proficiency

Education

Bachelor's degree in Business, Marketing, or technical field

Job description

Now Hiring: Product Support Sales Representative (PSSR)

Outside Sales | Heavy Equipment | Parts & Service Sales

Mustang Cat is seeking a driven and customer-focused Product Support Sales Representative (PSSR) to grow parts and service sales within an assigned territory. This role is ideal for a motivated sales professional with strong mechanical aptitude who enjoys building relationships, identifying customer needs, and delivering value-driven solutions.

If you thrive in a fast‑paced, field‑based sales environment and want to represent an industry leader, we want to hear from you.

What You'll Do as a PSSR

As a Product Support Sales Representative, you will be responsible for driving parts and service revenue while building long‑term customer relationships.

Key Responsibilities:

• Develop new business and establish new customer accounts
• Manage and grow existing accounts through consistent follow‑up and relationship building
• Perform equipment inspections and recommend service and repair solutions
• Promote and sell parts and service offerings to maximize customer uptime
• Generate quotes, proposals, and follow through to close sales opportunities
• Meet or exceed assigned sales goals and performance metrics
• Maintain strong customer satisfaction through responsiveness and service excellence
• Stay current on product knowledge and participate in ongoing professional development
• Utilize CRM tools to track customer interactions, opportunities, and pipeline activity

What You Bring

Required Qualifications:

• 5+ years of experience in heavy equipment parts and service
• Previous outside sales experience
• Strong mechanical aptitude and ability to assess equipment needs
• Excellent customer service and relationship‑building skills
• Strong communication and negotiation skills
• Proficiency in Microsoft Office and general computer systems
• Self‑motivated with the ability to work independently in a territory

Preferred Qualifications:

• Bachelor's degree in Business, Marketing, or a mechanical/technical field (or equivalent work experience)
• Bilingual (English/Spanish) is strongly preferred

What Success Looks Like

• Consistently achieving or exceeding sales targets
• Building long‑term, trusted customer relationships
• Identifying service opportunities that increase equipment uptime
• Representing Mustang Cat as a professional and trusted partner in the field

Mustang Cat is an Equal Opportunity Employer.