Product Support Sales Rep Heavy Equipment

Southwest Jcb; Commerce City (CO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Total Health Coverage

Fully Paid Life and Disability 보험

401(k) Match (50% up to 6%)

Flexible Spending Accounts

Career Growth

Job summary

Southwest Jcb seeks a dynamic Product Support Sales Representative to be the primary partner for our customers in the Phoenix area. You’ll drive equipment service and parts sales while maintaining strong relationships and delivering on-site visits to understand client needs.

You’ll manage inquiries, craft value‑driven proposals, and work with service teams to ensure equipment uptime. A field‑oriented role with competitive base pay and uncapped commissions, requiring travel and hands-on problem

Qualifications

• 3+ years in equipment, construction, or material handling.
• Strong communication and negotiation skills.
• Comfortable with CRM systems and Office software.
• Valid driver's license and clean driving record.

Responsibilities

• Build and own high‑value relationships with Phoenix-area clients.
• Conduct regular on-site visits to inspect machinery and assess needs.
• Serve as the single point of contact for parts, service, and maintenance inquiries.
• Close sales of high‑margin parts, PM agreements, and service offerings.

Skills

Relationship building

Negotiation

Communication

CRM proficiency

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Commerce City - Commerce City, CO 80022, Salary Range: $55,000.00 - $65,000.00 Base+Commission/year, Product Support Sales Representative (PSSR)

Location: Sunny Phoenix, AZ

Compensation: Competitive Base Pay + Uncapped Commission Potential!

Reports To: Vice President of Sales

The Role at a Glance

Are you a relationship builder who loves talking shop, solving problems, and closing deals? We’re looking for an energetic Product Support Sales Representative (PSSR) to be the ultimate advocate for our customers and the powerhouse driver behind our parts and service growth! In this role, you’re not just selling—you’re keeping heavy equipment running, job sites humming, and customer businesses thriving. If you thrive on the road, love hands‑on problem-solving, and get pumped about turning technical support into high-value sales, this is your arena.

What You’ll Do (Your Mission)

Build & Own High-Value Relationships

• Be the Local Legend: Become the go‑to trusted partner for assigned clients across your Phoenix‑area territory.
• Get Out in the Field: Swap the boring desk routine for regular on‑site visits—inspecting machinery, assessing fleet needs, and connecting face‑to‑face.
• Be the Hero: Serve as the single point of contact for all parts, service, and emergency troubleshooting inquiries.

Drive Business & Stack Wins

• Uncover Opportunity: Hunt down and close sales for high‑margin parts, overhaul jobs, rebuilds, and Preventative Maintenance (PM) agreements.
• Deliver the Pitch: Craft and present irresistible, value‑packed proposals that make keeping equipment running a no‑brainer.
• Crush Your Targets: Hit and exceed your territory sales goals—and directly impact your own commission paycheck!

Master the Tech & Keep Things Moving

• Know the Gear Inside & Out: Stay savvy on machine operations, maintenance schedules, and our full suite of support offerings.
• Tag‑Team with Service: Partner closely with our top‑tier service technicians to schedule seamless inspections, tune‑ups, and overhauls.
• Guide & Advise: Help clients navigate warranties and equipment performance optimization like a pro.

Keep the Engine Running

• Track the Wins: Keep customer interactions and hot leads organized using our modern CRM.
• Show Off Results: Share progress, market insights, and wins in quick monthly/quarterly territory updates.
• Keep Sharp: Participate in hands‑on training to master the latest equipment, tools, and sales techniques.

Why You’ll Love Working Here

• Earn What You’re Worth: Enjoy the stability of a strong base salary paired with lucrative commission potential.
• Freedom & Flexibility: Manage your own territory and spending time out in the field rather than trapped in a cubicle.
• Growth Culture: Continuous training, product insights, and leadership support to help you level up your career.

Qualifications:

What We’re Looking For

• Degree in hand? Great! Equal real‑world experience? Even better!
• 3+ years under your belt in equipment, construction, or material handling.
• A natural high‑five for heavy machinery and all things mechanical.
• Sharp communication, solid negotiation chops, and a passion for great service.
• Comfortable rocking both CRM systems and everyday Office software.
• A clean driving record and valid license so you can hit the road with confidence.

How You Work Best

• Customer‑First Mindset: You enjoy solving real problems for real people.
• Goal Getter: You like setting targets and smashing them.
• Relationship Creator: People enjoy working with you—and buying from you.
• Field Leader: You know how to take charge of your territory and make it shine.

Life on the Job

• Local and regional travel that keeps your day fresh without sacrificing work‑life balance.
• A fun mix of office time, shop energy, and outdoor customer job site visits.

Perks & Rewards

• Total Health Coverage: Full medical, dental, and vision benefits.
• 100% Covered: Basic life and disability insurance—paid fully by us!
• 401(k) Match: Free money toward your retirement! We match 50% up to 6%.
• Flexible Spending Accounts: Keep more of your paycheck where it belongs.
• Career Growth: We invest in your skills and help you map out your future.