Product Support Associate, ABF

Bain Capital; Boston (MA); On-site; USD 75,000 - 100,000; Full time

Job summary

Bain Capital in Boston is seeking a Product Specialist to provide ad hoc support to the senior Product Specialist team, review investor reporting, fund profiles, and pitchbooks, and coordinate with global teams on client requests. The role requires 2–4+ years in investment management or consulting, knowledge of credit strategies, and strong PowerPoint and communication skills.

Series 7/63 is required; if not licensed, tests must be completed within 90 days.

Qualifications

• Strong academic credentials and a track record of work experience.
• 2–4+ years’ experience with an investment management firm, consulting firm or similar.
• Experience with credit strategies, including multi-asset and structured credit, preferred.
• Self-starter with the ability to work well under pressure.
• Strong organizational skills and ability to work collaboratively in teams.
• Excellent verbal and written communication skills.
• Creative PowerPoint skills and ability to understand financial statements.

Responsibilities

• Provide ad hoc support to senior Product Specialist team, including reviewing and overseeing investor reporting, fund profiles, website content, and pitchbooks
• Respond in a timely manner to ad hoc client and prospect requests
• Coordinate with the global distribution sales team and investment teams to schedule and plan investor meetings
• Liaise with global distribution sales team in product positioning and client engagement for fundraising
• Support Product Specialist team in internal and external communication of investment strategies and fund updates
• Develop and maintain relationships across internal stakeholders, including global distribution sales teams, investment teams, legal, compliance, accounting and operations
• Prepare and monitor competitor analyses

Skills

Strong academic credentials

Investment experience

Credit strategies knowledge

Verbal and written communication

PowerPoint proficiency

Time management

Series 7 & 63

Education

BS/BA from a highly regarded institution

Tools

Microsoft PowerPoint

Job description

BAIN CAPITAL OVERVIEW With approximately $225 billion of assets under management, Bain Capital is one of the world’s leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal investor mindset. By asking incisive questions, respectfully challenging one another, and remaining intellectually agile, we work together to achieve exceptional outcomes.

Bain Capital Credit is a leading global credit specialist with approximately $65 billion in assets under management as of December 31, 2025. We invest across the full spectrum of credit strategies, including leveraged loans, high-yield bonds, multi-asset credit, middle market direct lending, structured products, and asset-based finance. Through our numerous funds, we have the ability to invest in every level of a company’s capital structure from secured debt to equity. Our investment process is characterized by detailed business and financial analysis and a culture of vigorous debate. We combine a consulting-based approach to industry, competitor, and business analysis with an in-depth examination of a target company’s financial performance and capital structure. Our goal is to select the best industries, the best companies, and the best relative value among the many securities each company offers. Bain Capital Credit has a world-class team of over 115 investment professionals with extensive experience analyzing and managing high-yield investments.

Responsibilities Include:

• Provide ad hoc support to senior Product Specialist team, including reviewing and overseeing investor reporting, fund profiles, website content, and pitchbooks
• Respond in a timely manner to ad hoc client and prospect requests
• Coordinate with the global distribution sales team and investment teams to schedule and plan investor meetings
• Liaise with global distribution sales team in product positioning and client engagement for fundraising
• Support Product Specialist team in internal and external communication of investment strategies and fund updates
• Develop and maintain relationships across internal stakeholders, including global distribution sales teams, investment teams, legal, compliance, accounting and operations
• Prepare and monitor competitor analyses

Qualifications:

• Strong academic credentials (BS/BA from highly regarded institution) and a demonstrated track record of successful work experience
• 2-4+ years’ experience with an investment management firm, consulting firm or similar
• Experience with credit strategies, including multi-asset and structured credit, preferred
• Self-starter with the ability to work well under pressure
• Strong organizational skills and relationship-building and ability to work collaboratively in team environments
• Excellent verbal and written communication skills
• Creative PowerPoint skills and ability to understand financial statements and performance
• Ability to establish priorities, managing multiple tasks and meeting time-sensitive deadlines
• Series 7 and 63; if not currently licensed, successful hire must complete tests in the first 90 days of employment

Compensation:

Expected Annual Base Salary $75,000 - $100,000
Actual base salary will be determined by a wide range of factors including but not limited to role, function, level, experience, qualifications and geographic location.
In addition to a competitive base salary, this position may be eligible for a discretionary annual bonus based upon factors such as individual impact, team and firm performance.

Bain Capital offers a competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being.

Bain Capital is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Founded in 1984, Bain Capital is one of the world’s leading private investment firms. We are committed to creating lasting impact for our investors, teams, businesses, and the communities in which we live. As a private partnership, we lead with conviction and a culture of collaboration, advantages that enable us to innovate investment approaches, unlock opportunities, and create exceptional outcomes.

Our global platform invests across five focus areas: Private Equity, Growth & Venture, Capital Solutions, Credit, and Real Assets. In these focus areas, we bring deep sector expertise and wide-ranging capabilities. We have 24 offices on four continents, more than 2,000 employees, and approximately $225 billion in assets under management.

To learn more, visit www.baincapital.com.

Follow @BainCapital on LinkedIn and X (Twitter).

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