Product Strategy & Operations Lead

Brown Brothers Harriman & Co.; Boston (MA); On-site; USD 130,000 - 180,000; Full time

Job summary

Brown Brothers Harriman is seeking a highly experienced Senior Product Best Practice Lead to join the Product Transformation Discipline within Investor Services. This role will own the firm's product strategy and management methodology, and help establish a center of excellence for product knowledge across the firm.

You will design, maintain, and evolve tools, playbooks, and training programs; build scalable learning paths; and partner with product leaders to drive adoption of best practices

Qualifications

• Experience in Product Management, Product Operations, Product Excellence, Strategy, Consulting, or related discipline.
• Proven success developing and implementing product strategy and management methodologies.
• Experience designing and delivering training, learning programs, or capability-building initiatives.
• Financial services experience preferred.

Responsibilities

• Own and evolve the firm's product strategy and management methodologies, standards, frameworks, templates, and playbooks.
• Research emerging industry practices and recommend enhancements that improve product effectiveness, consistency, and business outcomes.
• Serve as the subject matter expert and advisor on product strategy and management best practices.
• Own the product strategy and management learning curriculum, including training modules, workshops, learning paths, and onboarding programs.
• Design and facilitate training sessions that build product strategy and management capabilities across the organization.
• Measure adoption and effectiveness of training programs and continuously improve content based on feedback and business needs.

Skills

Product strategy

Facilitation/communication

Training content development

Market sizing (TAM/SAM/SOM)

Research and analysis

Job description

Brown Brothers Harriman is seeking a highly experienced Senior Product Best Practice Lead to join the Product Transformation Discipline within Investor Services. This role will own the firm's product strategy and management methodology, and help establish a center of excellence for product knowledge across the firm.

You will design, maintain, and evolve tools, playbooks, and training programs; build scalable learning paths; and partner with product leaders to drive adoption of best practices