Product Specialist/Sales Representative

Castle Automotive Group; McHenry (IL); On-site; USD 34,000 - 94,000; Full time

Job summary

Castle Automotive Group is seeking a dedicated Product Specialist / Sales Representative to enhance customer engagement and deliver exceptional sales experiences. Candidates should possess a passion for cars and technology, strong communication skills, and a desire to thrive in a fast-paced dealership environment. This opportunity offers competitive pay, training, and exceptional benefits.

Benefits

401(K) with employer match

Major Medical & Dental

Vision insurance

Paid Time Off

Employee vehicle purchase discounts

Flexible work schedule

Qualifications

• Previous experience in automotive sales or customer service preferred but not required.
• Strong interest in Kia vehicles and latest innovations.
• Ability to engage and connect with customers.

Responsibilities

• Guide customers through vehicle selection and purchasing process.
• Build strong relationships with customers to understand their needs.
• Stay informed on automotive industry trends and product knowledge.

Skills

Sales

Customer Service

Communication

Organizational Skills

Job description

Are you passionate about cars, customer service, and sales?Castle Kia and Subaruof McHenryis looking for a motivatedProduct Specialist / Sales Representativeto help customers find the perfect vehicle while delivering an exceptional buying experience.

This is an exciting opportunity for someone who enjoys engaging with customers, staying on top of the latest vehicle technology, and working in a fast-paced dealership environment.

What You’ll Do

As a Product Specialist / Sales Representative, your primary role will be toassist customers in finding the right Kia vehicle that fits their needs while ensuring a seamless and enjoyable buying experience.

Your responsibilities will include:

Customer Engagement & Sales Growth

• • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Guide customers through the vehicle selection and purchasing process.
  • Develop and implement sales strategies to meet or exceed sales targets.
  • Follow up with leads and inquiries to maximize sales opportunities.

Product Knowledge & Consultation

• • Stay up-to-date onKia vehicles, features, and technology, including hybrid and electric models.
  • Provide expert advice on vehicle specifications, pricing, and financing options.
  • Conduct test drives and demonstrate key vehicle features.

Customer Experience & Satisfaction

• • Deliver atransparent, pressure-freebuying experience.
  • Assist customers withtrade-in appraisals and financing options.
  • Provide post-sale follow-up and ensure a positive long-term relationship.

Industry Trends & Market Awareness

• • Stay informed onautomotive industry trends, competitor activity, and market demand.
  • Maintain accurate sales records and performance reports.
  • Participate in ongoing training to enhance product knowledge and sales techniques.

What We’re Looking For:

We are seekingenthusiastic and driven individualswho are ready to help customers make one of the most important purchases of their lives. The ideal candidate should have:

• Sales & Customer Service Experience: Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
• Passion for Cars & Technology:A strong interest in Kia vehicles and their latest innovations.
• Excellent Communication & Interpersonal Skills: Ability to engage and connect with customers.
• Organizational Skills & Attention to Detail: Ability to manage multiple customer interactions and follow through on leads.
• Ability to Work in a Fast-Paced Environment: Comfortable handling multiple tasks and working flexible hours, including weekends.
• Valid Driver’s License & Clean Driving Record

What We Offer:

• 401(K) with employer match
• Major Medical & Dental (50% employee paid premium)
• Vision
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid Time Off
• Employee vehicle purchase discounts
• Flexible work schedule
• Career advancement

Sales Representative: $34K-$94K
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

About Us

We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group. We will pay to train you,withcompetitive pay and benefits, no experience required.

We are looking for qualified, quality people who are ready to start their career within our family.

To learn more about us visit:https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.