Product Specialist, Research Systems

OneOncology, LLC; Nashville (TN); Hybrid; USD 85,000 - 110,000; Full time

Job summary

OneOncology, LLC in Nashville, TN is seeking a Product Specialist to ensure successful implementation, education, and ongoing support of our clinical research products within partner practices. You will combine technical expertise with excellent communication to drive adoption and utilization.

This full-time role based in Nashville allows exceptional remote candidates; you will collaborate with vendor and internal teams to optimize processes and ensure regulatory compliance.

Qualifications

• Bachelor’s degree or equivalent work experience in a related field.
• Experience in healthcare/medical software implementation roles.
• Strong ability to manage multiple projects and deliver with excellence.

Responsibilities

• Lead product implementations, including configuration and system integration.
• Serve as a technical liaison between practices and internal teams.
• Conduct assessments and audits for optimization, compliance, and security.
• Stay updated on industry trends, regulatory requirements, and competitor products.
• Travel occasionally for onsite partner practice visits.

Skills

Project management

Communication skills

Technical proficiency

Healthcare software experience

Education

Bachelor’s degree in Business Administration

or equivalent work experience

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description

As a Product Specialist, reporting to the Manager, Research Products, you will play a pivotal role in ensuring the successful implementation, education, and ongoing support of our clinical research products within partner practices. You will combine strong technical expertise with excellent communication skills to deliver exceptional service and drive product adoption and utilization.

This is a full-time position based in Nashville, TN; however, exceptional remote candidates will be considered.

Responsibilities

• Lead aspects of product implementations, including configuration, integration with existing systems, following standard product implementation guidelines/policies and supporting further customization based on partner practice requirements.
• Serve as a technical liaison between partner practices and vendor or internal teams to address technical issues, support process improvement, and enhancement requests.
• Conduct regular assessments and audits for products, identifying areas for optimization and improvement, as well as evaluating compliance and security.
• Stay updated on industry trends, competitor products, and regulatory requirements relevant to our offerings.
• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Informatics, or a related field preferred or equivalent work experience.
• At least 2 years of experience in a technical role such as Product Specialist, Implementation Analyst, or Systems Analyst within the healthcare/medical software industry.
• Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to effectively educate and support diverse audiences.
• Technical proficiency with software implementation processes and familiarity with healthcare software systems.
• Ability to travel occasionally for onsite visits to partner practices or as needed.