Product Specialist, Research Systems

Astera Cancer Care; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

OneOncology is seeking a Product Specialist to drive successful implementation, education, and ongoing support of clinical research products with partner practices. Based in Nashville, TN, with potential for remote work, you will combine strong technical and communication skills to deliver exceptional service and promote product adoption.

You will collaborate with vendor and internal teams, manage multiple projects, and ensure compliance and security while staying abreast of industry trends

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Informatics, or related field preferred or equivalent work experience.
• At least 2 years in a technical role within the healthcare/medical software industry.
• Strong project management skills with the ability to handle multiple projects.
• Excellent written and verbal communication for diverse audiences.

Responsibilities

• Lead product implementations including configuration and system integration.
• Serve as technical liaison between partner practices and internal teams to address issues.
• Conduct regular assessments/audits for products, identifying optimization opportunities.
• Stay updated on industry trends, regulatory requirements relevant to our offerings.
• Perform additional duties to support the mission of improving cancer care.

Skills

Project management

Communication

Technical proficiency

Healthcare software

Education

Bachelor’s degree or equivalent

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases.

Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision.

Why join us?

This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description:

As a Product Specialist, reporting to the Manager, Research Products, you will play a pivotal role in ensuring the successful implementation, education, and ongoing support of our clinical research products within partner practices. You will combine strong technical expertise with excellent communication skills to deliver exceptional service and drive product adoption and utilization. This is a full-time position based in Nashville, TN; however, exceptional remote candidates will be considered.

Responsibilities

• Lead aspects of product implementations, including configuration, integration with existing systems, following standard product implementation guidelines/policies and supporting further customization based on partner practice requirements.
• Serve as a technical liaison between partner practices and vendor or internal teams to address technical issues, support process improvement, and enhancement requests.
• Conduct regular assessments and audits for products, identifying areas for optimization and improvement, as well as evaluating compliance and security.
• Stay updated on industry trends, competitor products, and regulatory requirements relevant to our offerings.
• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Informatics, or a related field preferred or equivalent work experience.
• At least 2 years of experience in a technical role such as Product Specialist, Implementation Analyst, or Systems Analyst within the healthcare/medical software industry.
• Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to effectively educate and support diverse audiences.
• Technical proficiency with software implementation processes and familiarity with healthcare software systems.
• Ability to travel occasionally for onsite visits to partner practices or as needed.

OneOncology was founded by community physicians, for community physicians, with the mission of improving the lives of everyone living with cancer and other diseases. Our goal is to enable community medical practices to remain independent and to improve patient access to care in their communities, all at a lower cost than in the hospital setting.

OneOncology supports our platform of community medical practices through group purchasing, operational optimization, practice growth, and clinical innovation. Our partner practices comprise approximately 2,300+ providers who care for approximately 1.5 million patients across 20 states.