Operations & Integrations Manager

OOCORP OneOncology LLC; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

OneOncology, LLC is seeking an Operations and Integrations Manager to support growth by onboarding independent oncology practices into the OneOncology network. The role will guide transitions using an integrations playbook across human capital, finance, legal, supply chain, technology and clinical tasks.

The position can be remote near a major US airport or based in Nashville, with up to 50% travel and some weekend work.

Qualifications

• 3+ years in project management or business integrations.
• Experience supporting healthcare practice integrations or transitions preferred.
• Experience using EHR systems and providing EHR training, OncoEMR preferred.

Responsibilities

• Execute an integrations playbook to onboard community practices to the OneOncology network.
• Coordinate with regional teams to operationalize practice margin initiatives.
• Serve as relationship manager for practices joining OneOncology during integrations.
• Identify risks in the integration process and implement mitigation strategies.
• Support cross-functional projects and report progress to leadership.
• Coordinate with technical and operational teams to meet timelines and budgets.
• Provide EHR training and go-live support for practice staff.
• Identify dependencies and resource needs to meet deadlines.
• Collaborate across OneOncology to align priorities and actions.
• Drive process improvements to increase operational efficiency.

Skills

Project management

Change management

Healthcare integrations

EHR training

Cross-functional coordination

Microsoft Office

Tools

OncoEMR

Microsoft Office Suite

CRM tools

Job description

OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision. Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, urology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of independent physicians and the patients they serve.

Job Description: The Operations and Integrations Manager will report to OneOncology’s Sr. Manager, Integrations. The Operations and Integrations Manager will play a vital role in supporting the growth of OneOncology through new practice additions and operations projects. This role will support the transition of independent oncology and multispecialty practices into the OneOncology network as new partner practice or tuck into an already existing OneOncology practice. The role will develop local relationships and use change management techniques to guide practices through the integrations playbook that includes human capital, finance, legal, supply chain, technology, and clinical tasks. This role will collaborate with the OneOncology operations team, other corporate SMEs, and local practice leaders as the point of contact during the transition of new practices into the OneOncology network. In addition, the role will manage Operations projects to optimize workflows and standardize processes across the organization. The role will collaborate with OneOncology departments to support project execution and operational improvement initiatives. This position can be remote near a major U.S. airport or office based in Nashville. The selected candidate MUST have the ability to travel up to 50% and work weekends as needed.

Responsibilities:

• Execute an integrations playbook for oncology, urology, and other multispecialty projects to onboard community oncology practices to the OneOncology network.
• Work with regional operations team to operationalize practice margin initiatives.
• Serve as a relationship manager for practices joining OneOncology during the integrations process, ensuring effective communication and coordination.
• Proactively assess the integration process for potential risks and challenges and develop and implement solutions as needed.
• Support cross-functional projects across operations while monitoring and reporting progress, risks and project status to leadership.
• Coordinate with multiple technical and operational teams to execute project plans within established timelines, budgets, and resource requirements.
• Provide electronic health record (EHR) training to practice staff and other comprehensive project go-live support.
• Identify tasks, assign and coordinate resources, and manage project plans and checklists to meet project deadlines.
• Clearly identify dependencies, critical paths, and resource needs.
• Work with peers across OneOncology to align priorities and coordinate cross-functional activities.
• Serve as the integrations project management resource with additional support for other service lines and special projects as needed.
• Identify opportunities to improve integration processes, standardize workflows, and increase operational efficiency.
• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required Qualifications:

• Minimum 3+ years of experience in project management, business integrations or operational initiatives.
• Experience supporting healthcare practice integrations, operational transitions or organizational change initiatives preferred.
• Experience using electronic health record (EHR) systems and providing EHR training preferred, particularly with OncoEMR.
• Solid knowledge of project management methodology.
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated experience coordinating cross-functional projects involving multiple departments, stakeholders, and competing priorities.
• Experience identifying opportunities for operational improvements and implementing process changes to improve efficiency and effectiveness.

Preferred Qualifications:

• OncoEMR experience highly desired.
• Clinical operations experience in an oncology setting is highly desired.
• PMI (Project Management Institute) Certification is a plus.

Essential Competencies:

• Ability to effectively manage shifting priorities and respond to changing demands in a dynamic work environment.
• Strong verbal, written and active listening skills with the ability to communicate effectively across departments and with practice leadership.
• Customer Service mindset.
• Must be detail-oriented, demonstrate ownership of assigned responsibilities, independently resolve moderately complex problems, and collaborate effectively with cross-functional teams.
• Ability to build relationships, influence stakeholders, and drive collaboration across teams without direct supervisory authority.

Attendance is an essential job function. This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

OneOncology was founded by community physicians, for community physicians, with the mission of improving the lives of everyone living with cancer and other diseases. Our goal is to enable community medical practices to remain independent and to improve patient access to care in their communities, all at a lower cost than in the hospital setting. OneOncology supports our platform of community medical practices through group purchasing, operational optimization, practice growth, and clinical innovation. Our partner practices comprise approximately 2,300+ providers who care for approximately 1.5 million patients across 20 states.