Product Specialist - Luxury Car Delivery & Expert Knowledge

indiGO Auto Group; Clayton (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Cohesive team environment

Insurance plans

Unlimited professional training

Paid vacation days and holidays

Advancement opportunities

State-of-the-art facilities

Job summary

indiGO Auto Group in St. Louis, MO, is seeking a Porsche Product Specialist to join our Porsche St. Louis team.

This role focuses on delivering product knowledge, guest delivery experiences, and exceptional customer care in a fast-paced environment. You will master vehicle features, personalize delivery to customer needs, and uphold our standards of service. Weekend availability, a valid driver's license, and the ability to pass a background check are required; the position offers strong

Qualifications

• Ability to work on weekends.
• Must have a valid driver’s license.
• Willing to submit to a drug test and criminal background check.
• Ability to communicate both verbally and in writing.
• Maintain professional appearance and demeanor at all times.

Responsibilities

• Ensure that pre-delivery has been properly performed and the vehicle is ready for the guest (cleaned and with a full tank of fuel).
• Set a proper expectation for the length of delivery.
• Provide a thorough explanation and demonstration of vehicle features and controls.
• Master vehicle product knowledge prior to delivery for the customer.
• Personalize the vehicle delivery to the customer’s needs.
• Oversee the guest’s first real interaction with their new Porsche.
• Utilize all resources and applications to assist in product information support.
• Maintain a collection of product information and resources to assist in explanations.
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.

Skills

Customer communication

Weekend availability

Driver's license

Background check

Professional appearance

Job description

indiGO Auto Group in St. Louis, MO, is seeking a Porsche Product Specialist to join our Porsche St. Louis team.

This role focuses on delivering product knowledge, guest delivery experiences, and exceptional customer care in a fast-paced environment. You will master vehicle features, personalize delivery to customer needs, and uphold our standards of service. Weekend availability, a valid driver's license, and the ability to pass a background check are required; the position offers strong