Product Specialist

Precisely; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in SaaS product offerings seeks a Product Specialist to enhance product success through collaboration across teams. The role involves gathering feedback, supporting product demos, and improving product usability, ideal for someone with a background in data management and cross-functional product experiences.

Qualifications

• 3–5 years experience in SaaS environments focused on data management.
• At least 2 years supporting product enablement or sales engineering.
• Experience gathering user feedback and translating it into insights.

Responsibilities

• Build and maintain relationships with design partners.
• Document use cases and collaborate to improve usability.
• Create and maintain demonstration assets and training materials.

Skills

Data management

User feedback documentation

Product usability improvement

Cross-functional collaboration

Sales enablement

Communication skills

Analytical mindset

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Tools

Jira

Confluence

Figma

Job description

Overview:

The Product Specialist will play a key role in contributing to the success of Precisely’s SaaS product offerings. This role necessitates extensive collaboration across various internal teams, including product development, engineering, documentation, and go-to-market divisions. As a Product Specialist, you will be responsible for documenting feedback from design partners and ensuring that it is accurately communicated within the organization. You will play a crucial role in enhancing internal understanding of the product through your contributions to enablement and demonstration assets. The ideal candidate will have experience in driving cross-functional product success.

What you will do:

• Build and maintain strong relationships with design partners to gather, document, and communicate meaningful feedback.
• Document real-world use cases and collaborate with internal teams to improve product usability and quality.
• Partner with sales engineering to support product demos and ensure accurate representation of our newest product functionality.
• Contribute to internal enablement by creating and maintaining demonstration assets, training materials, and product walkthroughs.
• Help ensure the product delivers a seamless and intuitive user experience by collaborating with UX/UI & User Assistance teams and contribute to design validation.
• Ensure visibility into how partner insights influence product development decisions.
• Support the creation of resources that clearly explain product capabilities and workflows.
• Act as a liaison between internal stakeholders to ensure timely communication and alignment on product goals and deliverables.
• Support product quality efforts by identifying issues, validating fixes, and contributing to continuous improvement initiatives.

What we are looking for:

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field. Equivalent work experience will be accepted in place of a formal degree.
• 3–5 years of experience in product, sales engineering, consulting roles, or customer facing roles in SaaS environments focused on data management, quality, or governance.
• At least 2 years of experience collaborating cross-functionally with product, engineering, and go-to-market teams.
• At least 2 years of experience supporting product enablement or sales engineering efforts.
• Experience gathering and documenting user feedback and translating it into actionable insights.
• Familiarity with SaaS platforms and cloud-based product ecosystems.
• Proficiency with tools such as Jira, Confluence, Figma, or similar for product documentation and collaboration.

Preferred Qualifications (Nice to Have):

• Experience working with data management, data quality, or data governance tools.
• Exposure to customer-facing roles or participation in design partner programs.
• Strong understanding of data analytics technologies and market dynamics.
• Proficiency in conducting product demonstrations and supporting sales enablement activities.
• Familiarity with agile development methodologies and iterative product delivery.
• Analytical mindset with the ability to interpret data and translate it into actionable strategies.
• Exceptional communication and presentation skills, with the ability to tailor messaging to diverse audiences.
• Customer-focused with a passion for delivering high-quality, intuitive products.
• Innovative thinker who can anticipate market needs and contribute to product evolution.

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