Product Specialist

Hamilton-Company; Reno (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick time

Disability insurance

401k

Tuition reimbursement

Competitive compensation

Job summary

Hamilton Company is seeking a Product Specialist to drive market opportunities, manage a portfolio of precision fluid measuring products, and support product development and training across the customer network.

The role focuses on delivering demonstrations, collaborating with engineering and marketing teams, and helping to achieve revenue growth targets while advancing Hamilton’s innovative lab products.

Qualifications

• Bachelor’s degree in a technical or life science discipline is required.
• Experience in sales or customer service is preferred.
• Experience with product management, product development, or the laboratory equipment industry is a plus.
• Strong background in Excel/PowerPoint, D365 preferred.

Responsibilities

• Collaborate with Product Manager to identify market opportunities and manage product portfolio.
• Serve as the point of contact for product-related questions from internal and external sources.
• Assist with product development projects and launches with Engineering teams.
• Conduct product demonstrations and provide training for customers, staff and partners.
• Develop and execute product line business plans with cross-functional input.
• Create customer-facing marketing materials with the MarCom group.
• Support revenue growth targets for the product portfolio.

Skills

Excellent writing & communication

Time management

Organizational skills

Cross-functional collaboration

Education

Bachelors degree in a technical or Life Science discipline

Tools

Excel/PowerPoint

D365

Job description

Company Overview

Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Responsibilities

The Product Specialist role at Hamilton is an opportunity to work in an organization that focuses on innovation and develops some of the best laboratory products in the world. The ideal candidate will be high-energy, passionate about learning, with a positive team-first attitude. A primary focus will be becoming the subject matter expert on Hamilton's market-leading laboratory products including syringes, pumps, valves, and more. The Product Specialist is also a key contributor to day-to-day product support tasks, product development, and product training for the Hamilton customer network.

Responsibilities include, but are not limited to:

• Work with the Product Manager to identify new market opportunities, develop product strategy, develop and launch new products, and manage the existing portfolio.
• Be the point of contact for all product-related questions from internal and external sources.
• Assisting the Product Management and Engineering teams in product development projects and launches.
• Conduct sales and product training within the organization and associated channels/partners.
• Attend internal and external training for product strategy and development.
• Performing product demonstrations for customers, staff and other stakeholders.
• Assisting with the development and execution of product line business plans.
• Work with the MarCom group to develop customer-facing product marketing materials.
• Assist the Product Manager in achieving the revenue growth targets for the product portfolio.
• Other duties as assigned.

Qualifications

• Excellent writing and communication skills with a focus on communicating complex concepts in a clear, concise style.
• Ability to manage multiple tasks and projects with thorough follow-up and organization of all open and pending activities.
• Excellent time management, and related organizational skills, including a proactive approach, and a suitable ability to anticipate and manage project life cycle events, issues and obstacles.
• Ability to build partnerships with cross-functional teams.

Education/Experience

• Bachelors degree from an accredited, not-for-profit institution, in a technical or Life Science discipline (Chemistry, Mechanical Engineering, or similar) required.
• Experience in sales or customer service preferred.
• Experience with product management, product development, or the laboratory equipment industry is a plus.
• Strong background in Excel/Powerpoint, D365 experience preferred.

About Hamilton

• Diverse portfolio of exciting and innovative design projects.
• Tremendous opportunities for professional growth.
• Commitment to sustainable design.
• Competitive compensation.
• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
• Solid stable company.
• Must pass drug and background screens.
• May be required to wear Personal Protective Equipment (provided by employer).

EEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.