Product Specialist

Land Rover Englewood; Englewood (NJ); On-site; USD 33,500 - 51,000; Full time

Benefits offered by this job

Comprehensive benefits program

401k savings with company match

Training and career growth opportunities

Positive work culture

Job summary

Land Rover Englewood is looking for a Product Specialist to provide exceptional experiences to customers at our dealership in Englewood, New Jersey. The ideal candidate will assist customers with vehicle technology and ensure they have a positive experience in their car buying journey. This role offers a competitive salary between $33,500 and $51,000 annually and various benefits.

Join a Fortune 500 company recognized as one of the best dealerships to work for, with opportunities for career growth in a values-driven culture.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, and reliability are key.
• Ability to work in a fast-paced, results-driven environment.
• Comprehensive knowledge of vehicle technology and services.

Responsibilities

• Assist customers with vehicle technology questions via email, phone, and in-person.
• Ensure customers have a world-class car-buying experience.
• Connect with customers professionally and courteously.
• Manage inquiries and update customer files accurately.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Technical expertise in MS Office Suite

Reliability

Positive team-player attitude

Tools

CRM software

Job description

Overview

Land Rover Englewood, a Penske Automotive Group dealership, is looking for knowledgeable and friendly Product Specialists to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Product Specialist you will professionally and courteously help customers with their vehicle technology questions by email, by phone and in person to ensure owners get the most out of their vehicles.

Pay for this position is $33,500 - $51,000 annually.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.
• Excellence: Provide an unparalleled level of expertise to help customers find the vehicle they're looking for, including comprehensive knowledge of available products and services.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.
• Technical Expertise: Understand and use MS Office Suite and any other CRM and lead management tools to accurately manage inquiries and update customer files.

Apply With Us

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.