Product Specialist

NoTraffic; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

NoTraffic is seeking a Product Specialist in Kansas City to transform urban mobility through innovative solutions. In this role, you'll empower partners by facilitating their proficiency in installing and maintaining NoTraffic solutions through both in-person and remote training.

As a key support figure, you'll ensure effective installation planning and execution while training partners on the NoTraffic Download Manager and related tools. Ideal candidates should have 5+ years of experience and demonstrate calmness under pressure.

Qualifications

• Minimum of 5 years of experience in a relevant field.
• Willingness to complete IMSA II certification.
• Knowledge of intersection cabinet architecture or the desire to learn.

Responsibilities

• Serve as a subject matter expert on NoTraffic hardware.
• Conduct training sessions for partners on equipment installation.
• Support RSMs during project work and training.

Skills

Experience in traffic technology

Calm in stressful situations

Technical training

Job description

Join the future of mobility. Help build the platform that’s changing how cities move.

NoTraffic is the world’s leading mobility platform, transforming intersections into connected infrastructure that improves flow, boosts safety, and prepares cities for the autonomous era.

The Product Specialist at NoTraffic plays a critical role in driving revenue recognition by empowering our partners. The mission of this role is to ensure that distributors, agencies, and contractors are highly proficient in independently installing and maintaining NoTraffic solutions. To accomplish this, there will be a mix of in-person training, remote training, and installation validation with feedback.

The Product Specialist will work with partners (distributors, agencies, contractors, and end-users) to ensure installation & software competency.

You day to day will look like:

• Physical Execution: Subject matter expert on NoTraffic hardware, the equipment that it connects to, and the system integration.
• Software Lifecycle: Training partners on NoTraffic Download Manager, physical installation of equipment, and configuration using Installation Assistant (IA).
• Sales Support: Support RSMs during early project work, including additional training sessions with partners and technical FAQ.
• Installation Planning: Review project documentation and ensure proper equipment, tools, and Aux Items (both NoTraffic and non-NoTraffic) are on hand.

You’d be a good fit if you have:

• Must have: minimum of 5 years of experience and willingness to complete IMSA II
• Intersection cabinet architecture or willing to learn
• Traffic technician and field knowledge or willing to learn the field
• Field girt: can be calm in stressful situations, the ability to be in the field with partners, working through the physical installation and troubleshooting