Product Specialist

NoTraffic; California City (CA); Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

NoTraffic is a leader in mobility platforms, working with distributors, agencies, and contractors to ensure installation and software competency. The Product Specialist role blends in-person and remote training, installation validation, and field support to empower partners and ensure successful deployments.

You will train partners on installation workflows, troubleshoot in the field, and assist with project planning and equipment readiness across locations.

Formación

• Must have: minimum of 5 years of experience completed IMSA II (or similar).
• Experience with intersection cabinet architecture.
• Traffic technician and field knowledge.
• Field gear: calm in stressful situations, in the field with partners, working through installation and troubleshooting.
• Technical training experience.
• Comfortable speaking/training small groups.

Responsabilidades

• Physical Execution: Subject matter expert on NoTraffic hardware, the equipment that it connects to, and the system integration.
• Software Lifecycle: Training partners on NoTraffic Download Manager, installation of equipment, and configuration using Installation Assistant (IA).
• Sales Support: Support RSMs during early project work, including additional training sessions with partners and technical FAQ.
• Installation Planning: Review project documentation and ensure proper equipment, tools, and Aux Items are on hand.

Conocimientos

Public speaking

Field troubleshooting

Hardware installation

Customer training

Educación

IMSA II or similar

Herramientas

Installation Assistant (IA)

NoTraffic Download Manager

Descripción del empleo

Join the future of mobility. Help build the platform that's changing how cities move.

NoTraffic is the world’s leading mobility platform, transforming intersections into connected infrastructure that improves flow, boosts safety, and prepares cities for the autonomous era.

The Product Specialist at NoTraffic plays a critical role in empowering our partners. The mission of this role is to ensure that distributors, agencies, and contractors are highly proficient and capable of independently and maintaining NoTraffic solutions. To accomplish this, there will be a mix of in-person and, remote trainings, and installation validation with feedback. The Product Specialist will work with partners (distributors, agencies, contractors, and end-users) to ensure installation & software competency.

You day to day will look like:

• Physical Execution: Subject matter expert on NoTraffic hardware, the equipment that it connects to, and the system integration.
• Software Lifecycle: Training partners on NoTraffic Download Manager, physical installation of equipment, and configuration using Installation Assistant (IA).
• Sales Support: Support RSMs during early project work, including additional training sessions with partners and technical FAQ.
• Installation Planning: Review project documentation and ensure proper equipment, tools, and Aux Items (both NoTraffic and non-NoTraffic) are on hand.

Requirements:

• Must have: minimum of 5 years of experience completed IMSA II (or similar)
• Experience with intersection cabinet architecture
• Traffic technician and field knowledge
• Field girt: can be calm in stressful situations, the ability to be in the field with partners, working through the physical installation and troubleshooting
• Technical training experience
• Comfortable speaking/training small groups