Product Specialist

Kls-Martin-Group; Jacksonville (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid parental leave

In-house training

Professional development opportunities

Job summary

KLS Martin seeks a proactive product manager to support the Upper Extremity portfolio in the U.S. The role emphasizes profitability, market expansion, and development of new ideas. You will collaborate with customers, sales teams, and engineering to drive product education, pricing, and strategy.

Travel to field locations, trade shows, and customer sites is expected; strong communication and project management skills are essential for success in this role located in Jacksonville, Florida.

Qualifications

• 4 year college degree or equivalent combination of education and experience.
• Willingness to travel up to ~25% or more.

Responsibilities

• Assist in managing the Upper Extremity product lines to improve profitability.
• Develop business and technical knowledge while engaging with customers.
• Communicate technical product information to customers and sales teams.
• Plan cross-functional meetings and coordinate with field teams and trade shows.

Education

Bachelor's degree

Tools

Salesforce.com

SAP

Excel

Word

PowerPoint

Outlook

Concur

Paycom

iOS/iPad & iPhone

Job description

Who We AreAt KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.KLS Martin Guiding PrinciplesEstablished, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.Patient Focus – We design products with the patient in mind – CMF, Thoracic & HandProduct to Table – Integrated planning, design, manufacturing and distribution processEducational Partner – Our primary focus for support is on educationInventory Alliance – Inventory management is critical to patient treatment/outcomeSurgical Innovation is Our Passion – More than just a taglineWhat We OfferWe provide full-time employees with a competitive benefits package, including paid parental leaveIn-house training and professional development opportunitiesA culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovationJob SummaryAssist in the management of the Upper Extremity product lines. Increase the profitability of existing products and aid in the development of new products with maximum profitability. Assist in the improvement of products from existing ideas and the development of new ideas while gaining industry experience and contact with customers. Develop business and technical knowledge and demonstrate a high degree of work ethic in the accomplishment of assigned goals.Essential Functions, Duties, and ResponsibilitiesBe able to in-service, maintain, and restock all products in the KLS Martin LP current Upper Extremity product portfolioUse professional verbal and written communication skills to explain technical product information to customers, salespeople, and other employeesPrioritize activities and tasks based on set sales and development goals for the product line(s)Organize and execute trips to field locations to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgeryAuthor and assist in publishing product education and product marketing mediaEducate employees in the assembly, use, and maintenance/restock of assigned product(s)Research a products market potential and develop a sales & price strategyStay current on and cross reference competitive product offering and pricingStay current on the standard of care and new technologies in the market in which the assigned product is appliedEnsure the efficiency of products through product design and in collaboration with field inventory, warehouse inventory, and shipping key personnelComplete necessary documents for Product Development milestones & assist in the creation of regulatory submissions and inquiries during submissionsMaintain an in-depth knowledge of published clinical and internal testing & evidence for all marketing claims in the assigned product(s)Manage production of product development projects (PDSR/PVR) with manufacturing engineersPackage & Ship products to the office or other field locationsComplete, understand, and follow all required company policy trainingsUnderstand KLS Martin Non-Disclosure Agreements and when to execute themUnderstand government regulations and company policy on expense activitiesSubmit expenses for reimbursement following the company travel policyComplete Hospital Credentialing where necessary to perform essential dutiesPerforms other related duties as assignedEducational and Experience Requirements4 year college degree or equivalent combination of education and experiencePrevious experience or demonstrated ability to learn, Salesforce.com, SAP, Excel, Word, PowerPoint, Outlook, Concur, Paycom, iOS iPad & iPhoneMay require approximately 25% travel or moreKnowledge, Skills, and AbilitiesAbility to develop and maintain collaborative relationships with all levels within the organizationPlan and organize internal cross-department meetings to accomplish goals of the product line or projectAbility to follow through on issues, make informed decisions that comply with policies and procedures, complete tasks and problem-solveDemonstrate the ability to work with minimal supervision and accomplish high level goals with minimal explicit instructionsPhysical RequirementsSitting for extended periodsStanding for extended periodsExtended periods viewing computer screenWalkingReadingSpeakingHear/ListenMaintain regular, punctual attendanceLifting/carrying up to 20 pounds various itemsLifting/carrying more than 20 pounds various itemsRepetitive MotionsPushing/PullingBending/StoopingReaching/GraspingWritingHazardsNormal office environmentToxic or Caustic ChemicalsElectrical CurrentHousekeeping and/or cleaning agentsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.KLS Martin is a drug-free employer