Product Specialist

Language Services Associates, Inc.; Horsham (PA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

A leading language services provider is seeking a detail-oriented Product Specialist to ensure product excellence. You will work cross-functionally to support sales, marketing, and customer satisfaction initiatives, translating product strategies into actionable plans while maintaining expertise in market needs.

Benefits

Medical, Dental, and Vision insurance

401k with partial match

Employer covered benefits

Competitive benefits package

Qualifications

• Detail oriented and customer-focused.
• Experience in project management requested.
• Proficient in Excel and data management.

Responsibilities

• Serve as subject matter expert, bridging teams.
• Drive sales and marketing enablement tasks.
• Conduct market research to support product strategies.

Skills

Analytical skills

Project management skills

Written communication skills

Verbal communication skills

Problem-solving skills

Excel skills

Data management skills

Detail orientation

Job description

We are seeking a detail-oriented and customer-focused Product Specialist to join our team. In this role, you will serve as the subject matter expert for our products, bridging the gap between product development, sales, marketing, and customer support. You will play a critical role in ensuring our products meet market needs and deliver exceptional value to our customers. This Product Specialist will not only work on various product related initiatives but will also be responsible for supporting sales and marketing enablement for the complete LSA product portfolio.

Responsibilities

• Work closely with sales, account management and marketing to drive sales and marketing enablement tasks including but not limited to: internal product training sessions for sales, account management and marketing; working with marketing to build internal/external collateral; supporting customer meetings; and tracking the performance of product launches.
• Maintain expertise in understanding LSA's products, clients, and competitors. Make recommendations on what areas of the business to improve based on this expertise.
• Translate product strategy into detailed requirements, create business cases, and project plans to be executed.
• Collaborate with different individuals in the company to spearhead the definition, planning and implementation of multiple product improvement initiatives.
• Perform market research as needed to support product related strategies.
• Proactively and efficiently resolve concerns while navigating organizational dynamics.
• Represent LSA effectively to both internal and external stakeholders, including presentations and giving direction where needed.
• Performs other duties as assigned.

Requirements

• Excellent analytical skills
• Excellent project management skills
• Excellent written & verbal communication skills
• Strong problem solving skills
• Strong Excel & data management skills
• Detail and goal oriented

LSA has been recognized as a top workplace in 2023, 2024 and 2025 by Top Workplaces in the USA and the Philadelphia Inquirer’s Top Workplaces! Please view our profile via the following link:https://topworkplaces.com/company/language-services-associ/

LSA Provides a great benefits package to full-time employees. We offer Medical, Dental, Vision, 401k with partial match, and other employer covered benefits. Reach out to set up an interview and learn more!

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Stefan Suchanec at800.305.9673

Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services. With over 240 employees and a network of more than 3,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 230 languages, across virtually every industry segment. LSA is conveniently located in Horsham, minutes from the PA Turnpike, in a business center with ample free parking and beautiful landscaping. LSA offers a competitive benefits package with a generous 401k match for qualifying employees. For more information on LSA, please visitwww.lsa.inc

LSA is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.EEO IS THE LAW

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

LSA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the LSA’s legal duty to furnish information. 41 CFR60-1.35(c)